What is OnPage?
OnPage automates incident notifications to mitigate human errors and enables rapid resolution of critical IT, healthcare or IoT incidents. Built around the incident resolution lifecycle, the platform enables organizations to get the most out of their digital investments, ensuring that sensors and monitoring systems have a reliable means to escalate abnormality alerts to the right person immediately. OnPage’s Alert-until-Read, escalation policies, redundancies, and scheduling algorithms ensure that a critical message is never missed. Infinitely more reliable and secure than emails, text messages and phone calls combined, OnPage reduces incident resolution time thereby improving productivity and advancing the digital operations of your business. From minimizing IT infrastructure downtime, to shortening response times of healthcare providers in life and death situations, Organizations that are heavily investing in digitization across their business and relying on OnPage for all their secure, HIPAA compliant, critical messaging needs. Learn more: www.onpage.com
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OnPage Reviews (44)
- ★★★★★36
- ★★★★★8
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
OnPage delivers reliable alert delivery that users consistently trust for critical 24/7 notifications. The app excels at getting through when it matters—it bypasses do-not-disturb settings on both iPhone and Android, persists until acknowledged, and integrates well with monitoring systems and ticketing platforms like ConnectWise and AutoTask. Users across healthcare, IT, and emergency services praise the speed of notifications and the ability to replace outdated pager hardware, plus they appreciate responsive customer support.
The main friction points cluster around notification sounds and interface design. Multiple users find the default alert tones too loud or jarring, with limited customization options. Some note that the app can be a battery drain on iPhones, and the web dashboard feels clunky to navigate. A few users mention occasional app hangs or slowness requiring logout/login cycles, though these seem infrequent. Scheduling features work well overall, though a couple of users want better integration with calendars like Outlook and easier schedule copying. One user noted pricing felt high for their needs.
Despite these minor complaints, the overwhelmingly positive reviews emphasize that OnPage solves the core problem: ensuring time-critical messages never get missed or lost in inbox clutter the way text and email do.
★★★★★
Monday, June 28, 2021
“Great way to connect with people on the work floor."…”
Great way to connect with people on the work floor." What do you like best? Onpage is awesome to use in movie studios. We use it to send people notifications about certain task or priorities. We never had any interference using it and we are very happy with it. Review collected by and hosted on G2.com. What do you dislike? The way of connecting new accounts is hard for our director. He did had help and figured it out. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? We are using OnPage as a quick way to call people on set and direct them to different tasks.
★★★★★
Monday, June 28, 2021
“"Keeps us fully aware of all of our customer issues…”
"Keeps us fully aware of all of our customer issues 24/7!" What do you like best? Being able to direct the right alerts to the right groups. Review collected by and hosted on G2.com. What do you dislike? No issues since fixing the push alerting on iOS. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? Previous alerting was email only and many alerts got lost in the clutter of a messy inbox or ignored out right. OnPage put the critical alerts in plain sight so we can focus on the important issues as they arrise.
★★★★★
Monday, June 28, 2021
“"Logicalis / Inforsacom Review for a very good Alert Services"…”
"Logicalis / Inforsacom Review for a very good Alert Services" What do you like best? the stability of the service and the simplicity in configuring and operating of Alerting Review collected by and hosted on G2.com. What do you dislike? the design is a bit older but I wouldn't say not like it Review collected by and hosted on G2.com. Recommendations to others considering the product: there is no more to say very good service very helpful - we are a very satisfied customer Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? We were able to close the service gap between alert and event management of systems and the availability 24x7 of our support staff.
★★★★★
Friday, June 25, 2021
“The fact that OnPage can override the do not disturb…”
The fact that OnPage can override the do not disturb feature on my iPhone. I am not aware of any other product that can do that. Also, it is 100% reliable. I have never missed a notification from OnPage. I needed a way to be notified at night when my phone was set to do not disturb or silent mode, so OnPage solved that issue.
★★★★★
Friday, June 25, 2021
“"Excellent Support" What do you like best? In a world…”
"Excellent Support" What do you like best? In a world where good support gets harder and harder to find this has been a breath of fresh air to have a support technician follow up and take care of us. Not to mention how well the software works just in general. Review collected by and hosted on G2.com. What do you dislike? There is nothing I dislike...its very good software. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? My techs werent answering phones when on call but this alert system has solved that for us.
★★★★★
Friday, June 25, 2021
“What do you like best? Low Cost, Great Support and…”
What do you like best? Low Cost, Great Support and Efficient Alerts Recommendations to others considering the product: Go for it, It can save you money Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? We are a Telecom company and need to have 24 hour support. OnPage has eliminated our need for an answering service. Our customers simply call our main number a leave an emergency message which is sent to our OnPage email alerting the on cal tech to the emergency.
★★★★★
Friday, June 25, 2021
“The instant notification capability and the Connectwise integration is awesome!…”
The instant notification capability and the Connectwise integration is awesome! With the ability to instantly respond to a service ticket, we can more effectively communicate with our clients. Since "Communication" is one of the most important aspects of Managed Services, OnPage affords us this capability directly from the app without the need to log in to Connectwise. We service a large number of clients, and with OnPage we are able to respond very quickly to user issues. The alerts contain all the information and the canned response feature allows us to reply quickly with predefined messages. If I need to get in touch with another technician, I can easily send a message directly from the app.
★★★★★
Friday, June 25, 2021
“What do you like best? Like having an app that…”
What do you like best? Like having an app that works as a beeper do I don’t have to be texted when I’m call. I’m glad they added the feature to override DND
★★★★★
Friday, June 25, 2021
“I appreciated the speed at which pages came through, and…”
I appreciated the speed at which pages came through, and the ability to partially customize alert tones.
★★★★★
Friday, June 25, 2021
“"Great product, although pricey for us!" What do you like…”
"Great product, although pricey for us!" What do you like best? The persistent paging was invaluable to alert us to infrastructure problems. The problem we solved was alerts going unnoticed for a long length of time. This allowed instant recognition of issues as soon as they happened.

