OnviSource was founded in 2004 and has experienced consistent growth and profitability. It has a well-established and active customer base with over 1,100 installations in a broad range of industries, such as contact centers, federal-state-local government agencies, financial/banking, debt management, energy/utility, healthcare, answering services, hospitals, emergency/dispatch services, public safety, automobile, telecom, transportation, retail, business/commercial/residential services, IT and construction.
The Company has placed significant emphasis on customer satisfaction and loyalty, offering special “customer lifecycle assistance services”, resulting in a growing and stable customer base with a high rate of repeat business and customer satisfaction. Our solutions are supported by unique and customer-focused programs designed to assist customers’ operational and financial requirements.
OnviSource headquarters are located in Plano, Texas (North Dallas area), with an operation center in Enid, Oklahoma. The Company’s customer service and data centers are distributed between the two locations to offer redundancy and rapid disaster recovery.