OpenClose

OpenClose

3 Reviews · Last reviewed on 18 May 2020

What is OpenClose?

Founded in 1999 and headquartered in West Palm Beach, Florida, OpenClose® is the premier multichannel loan origination system (LOS), Omni-channel digital POS and mortgage fintech provider that cost effectively delivers its SaaS platform. OpenClose™ provides innovative, 100% web-based software for banks, credit unions and lenders.

We chose the mortgage lending industry as our focus, because we were mortgage lenders looking for a better way to do business with premier mortgage technology that is intuitive, scalable, efficient and compliant. Later as OpenClose, we blazed the trail in the online retail, wholesale and correspondent web portal arena. We hired more mortgage bankers and developers to enhance and maintain our loan pricing engine, DecisionAssist™ . Then in 2008, we purchased LION MTS and integrated its mortgage loan search, mortgage websites, and productivity tools into our core OpenClose platform.

Today, OpenClose continues to develop innovative and flexible mortgage software solutions that allow customers to add components to their business as it grows while still preserving their initial investment well into the future.

OpenClose provides ASP solutions because it's the fastest, most scalable, and most secure option. All data is secured in redundant, stateside, state-of-the-art Tier 3 data centers designed to protect your information in any emergency scenario. OpenClose provides consumer and B to B websites with endless content and functionality, designed to maximize your corporate image, customer experience, lead generation/capture and search engine optimization. A self-developed, fully integrated program eligibility and pricing engine available to all users where we manage and maintain all investor program guidelines and overlays, as well as investor pricing; allowing your Secondary Marketing team to focus on maximizing trade execution and not managing program guidelines or determining lock eligibility. A comprehensive LOS you can’t outgrow that provides all the deep back-end banking functionality to run your business and is intuitive, efficient, compliant, simple for all users and can be accessed anywhere, anytime. A LOS that includes incredible dashboard analytics and dynamic reporting functionality, providing the tools for you and your users to better manage their business.

OpenClose pioneered Software as a Service (SaaS) computing solutions back in 2004, providing Web-based solutions to mortgage lenders. Founded by mortgage bankers, we continue to remain focused on lenders. Our products are rapidly deployed to address an emerging need and combined in an end-to-end solution helping manage the process from open to close.

Core Modules:

  • LenderAssist™: End-to-End, 100% Browser Based, Multi-channel Loan Origination Software
  • DecisionAssist™: Managed Loan Product & Pricing Engine
  • ConsumerAssist™ Web: Consumer-direct Mortgage Websites
  • ConsumerAssist™ Digital: Consumer Digital POS
  • OC Optics™: Comprehensive Mortgage Lending Business Analytics & Reporting
  • DocAssist™: Document Management, Imaging and OCR Technologies
  • IntegrationAssist™: RESTful API Suite

Serchen Index

68.00
30
Employees
3
Reviews
594
Followers
377
Likes

What is OpenClose?


OpenClose Product Details

Core Modules:

  • LenderAssist™: End-to-End, 100% Browser Based, Multi-channel Loan Origination Software
  • DecisionAssist™: Managed Loan Product & Pricing Engine
  • ConsumerAssist™ Web: Consumer-direct Mortgage Websites
  • ConsumerAssist™ Digital: Consumer Digital POS
  • OC Optics™: Comprehensive Mortgage Lending Business Analytics & Reporting
  • DocAssist™: Document Management, Imaging and OCR Technologies
  • IntegrationAssist™: RESTful API Suite

OpenClose Support & Customer Service

STARTMOR Technology Insight Survey rated the OpenClose LOS Platform, POS System and PPE Receives the Highest Overall Satisfaction and Lender Loyalty Score™

  • LenderAssist™ LOS #1 in Overall Satisfaction & a perfect 100% Lender Loyalty Score™
  • ConsumerAssist™ POS #1 in Overall Satisfaction and Lender Loyalty Score™
  • DecisionAssist™ PPE touted a perfect 100% Lender Loyalty Score™ and #1 in Overall Satisfaction
  • The only LOS scoring 100% by users for ‘Availability of Help Desk’ and Help Desk ”Effective Rating”
  • #1 in Overall Customer Support
  • Only vendor with ZERO outages reported
  • Lowest FTE required to support

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OpenClose Reviews

5.0

Excellent!

3 Reviews

Last reviewed on
18 May 2020

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Monday, May 18, 2020

OpenClose streamlines operations for each business channel and makes it easy to manage all of our processes, which in turn lowers our cost to manufacture loans,
maximizes our productivity and ultimately provides a better experience for the
borrower.

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Monday, May 18, 2020

The team at OpenClose is outstanding to work with and always provides very responsive, personalized customer support to our mortgage staff.

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Monday, May 18, 2020

I truly believe we've made so much progress this year in the Mortgage Operation line of business. I am consistently humbled by your support staffs knowledge and response times, along with closely working alongside your implementation and executive teams to implement and improve OpenClose over the course of 2019. OpenClose is truly a strategic partner for Johnson Financial Group.

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This page was last updated 18 May 2020 15:09