OpsTel Services

At OpsTel Services we provide solutions that optimize complex workflows associated with the provisioning, daily maintenance and auditing of employee profiles. Our single entry point administration portal bridges the gap between multiple point solutions and eliminates redundant human intervention through application agnostic seamless integration to today’s most popular contact center applications. Our solutions focus on the following: Employee profile attribute propagation Application access and permissions Employee Profile contact routing configuration setup Day to day configuration and profile updates Profile data integrity validation and compliance auditing.