What is OTRS?
Official information about OTRS Group and its related products/services is only available at www.OTRS.com. Please note: not all fields on Serchen.com are editable by the product manufacture and may contain inaccuracies.
With that in mind, OTRS is a service management solution that has been awarded the SERVIEW CERTIFIED TOOL seal of approval. It is backed by a professional manufacturer and supported by experienced in-house teams. OTRS offers enterprises of all sizes flexible solutions for process, communication and task management, in order to save time and money.
Its customers include Lufthansa, Airbus, IBM, Porsche, Siemens, Bayer Pharma AG, BSI (German Federal Office for Information Security), Max Planck Institute, Toyota, Huawei, Hapag Lloyd and Banco do Brazil (Bank of Brazil). More than 170,000 companies worldwide use OTRS, including over 40 percent of the DAX 30 companies. OTRS is available in 38 languages.
The company consists of OTRS AG and its six subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS ASIA Pte. Ltd. (Singapore), OTRS Asia Ltd. (Hong Kong), OTRS Do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the Basic Board of the Frankfurt Stock Exchange.