What is OTRS?
Official information about OTRS Group and its related products/services is only available at www.OTRS.com. Please note: not all fields on Serchen.com are editable by the product manufacture and may contain inaccuracies. In fact, the trial offering listed here is not available through that link: contact [email protected] if you're interested in a trial or demo.
With that in mind, OTRS is a service management solution that has been awarded the SERVIEW CERTIFIED TOOL seal of approval. It is backed by a professional manufacturer and supported by experienced in-house teams. OTRS offers enterprises of all sizes flexible solutions for process, communication and task management, in order to save time and money.
Its customers include Lufthansa, Airbus, IBM, Porsche, BSI (Federal Office for Security in Information Technology), Max Planck Institute, Toyota and Hapag Lloyd.
The company consists of OTRS AG and its five subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS ASIA Pte. Ltd. (Singapore), OTRS Do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the Basic Board of the Frankfurt Stock Exchange.