What is PAC WebHosting?
PAC Web Hosting Ltd provides a range of hosting services including cloud vps hosting, uk vps hosting, private cloud hosting, dedicated server hosting, shared web hosting and domain name registration from its base at Reynolds House Datacentre in Manchester, UK. PAC Web Hosting Ltd was founded in 2007 on the principle of "What would we want from a hosting provider?". Anything else simply wouldn't feel right! Since then we have built up a reputation for excellent value products and excellence in customer support with response times within an hour, day or night. This is why we have a large satisfied customer base.
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PAC WebHosting Reviews (74)
- ★★★★★71
- ★★★★★2
- ★★★★★1
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
PAC WebHosting receives near-universal praise across these 50 reviews, with all ratings at 5 stars. The overwhelming theme is fast, responsive support—users consistently mention ticket resolution within minutes to hours, even outside business hours, with staff named individually (Paul, Borislav, Kristijan) for patience and clear explanations. Customers value that support staff never talk down to less technical users and take time to work through problems repeatedly without frustration.
Beyond support, users praise reliable uptime, competitive pricing, and helpful migration services (several mention free account transfers). Features like cPanel, email hosting, WordPress installation, and included webmail tools appear frequently. Long-term retention is notable: many reviewers report 3–7 years with the company and actively recommend it to others. A few mention the company could be cheaper elsewhere but argue the service quality justifies the cost.
There are no substantive criticisms in these 50 reviews. One reviewer briefly alludes to a previous negative review about rudeness and unresolved issues, but counters it with their own positive experience over four years. No technical failures, billing disputes, downtime problems, or feature gaps are raised. The consistency of praise—particularly around support speed and staff helpfulness—appears genuine across different customer types and use cases.
★★★★★
Wednesday, February 29, 2012
Jane Anderson Wood Watercolours“Extremely helpful and prompt response when helping me to up-…”
Extremely helpful and prompt response when helping me to up- load my site, good value for money.
★★★★★
Wednesday, February 29, 2012
Localostomy“I have been with PAC for a long time and…”
I have been with PAC for a long time and I have found them to be the best. I have used a different host in the past but it came nowhere near as good. I am totally satisfied with them. If I have a problem, which I have had in the past, it gets resolved very quickly. Speaking to Paul, or any of the staff, is a pleasure. Keep up the good work guys.
★★★★★
Wednesday, February 29, 2012
SummerSound Photography“PAC Web Hosting's technical support staff are incredibly helpful and…”
PAC Web Hosting's technical support staff are incredibly helpful and very fast to respond to any queries. I always recommend PAC to anyone looking for a new host!
★★★★★
Wednesday, February 29, 2012
Teddy Bears Home“This is the most professional and friendly company we have…”
This is the most professional and friendly company we have ever worked with, any worries we had about switching our hosting company have gone forever, when the hosting is up on our second site we will be transfering that one to PAC Webhosting. Thank you for great service.
★★★★★
Wednesday, February 29, 2012
ForestPath“I have been extremely pleased with the quality of the…”
I have been extremely pleased with the quality of the products and the personal service.
★★★★★
Wednesday, February 29, 2012
fps-uk.net“I cannot fault Pacweb, I moved my site to them…”
I cannot fault Pacweb, I moved my site to them a very long time ago and have never looked back. The support team are always helpful and the response time is always very fast. I would recommend them to anyone looking for a reliable hosting company that offers a fantastic deal for the price with reliable support.
★★★★★
Wednesday, February 29, 2012
The Ian Dewar Partnership“I have dozens of domains registered via PAC, many of…”
I have dozens of domains registered via PAC, many of them hosted on one of their servers. If I ever have a problem it is sorted rapidly by Paul or one of his team. Not many service providers deserve five star ratings all round...but PAC WebHosting do. I recommend them without reservation.
★★★★★
Wednesday, February 29, 2012
smcc-angmering.org“I couldn't be more pleased with the technical support (speedy,…”
I couldn't be more pleased with the technical support (speedy, courteous, reassuring in areas where I'm still learning; the peace of mind of dealing with a UK company with speedy response times; the pricing (I run the website for our church with a small IT budget) Well done to the team at PAC, very highy recommended.
★★★★★
Wednesday, February 29, 2012
Felt Head to Toe“I cannot praise enough the service I receive from PAC…”
I cannot praise enough the service I receive from PAC Hosting. It is absolutely wonderful! Always friendly, cheerful, and most helpful and patient. What more can I say? Brilliant!
★★★★★
Wednesday, February 29, 2012
“Excellent customer service, brilliant technical support with really prompt replies…”
Excellent customer service, brilliant technical support with really prompt replies to any problem you might encounter and always really eager to help. Would fully recommend to anyone who is looking for a professional service. Thanks, PAC Webhosting you have a satisfied customer, just hope you continue to do the same for many years to come.