Paycom

Paycom

Serchen Index

89.16
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What is Paycom?

Paycom provides user-friendly HR and payroll technology to enhance the entire employee life cycle, all in a single software. From onboarding and benefits enrollment to talent management and more, Paycom streamlines processes, drives efficiencies, increases data integrity and gives employees power over their own HR information through a self-service app. Discover the company at the forefront of the digital transformation in the American workplace.

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Paycom Reviews

3.9

Great!

11 Reviews

Last reviewed on
12 July 2019

What do you think?

Help other software buyers make informed decisions.

Monday, July 15, 2019

Just stared using this system. Inconvenient, NOT user friendly, nor efficient.

2 of 4 people found this review helpful.
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Monday, September 25, 2017

Paycom makes life as a business owner much easier. It allows me to not spend hours on payroll and to spend that time improving my business.

2 of 4 people found this review helpful.
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Monday, August 14, 2017

As a small non profit, we grew to a point that payroll services were needed outside of our organization for efficiency and progress. Although we only utilize the payroll service at this time, we are excited to know that Paycom can meet all of our needs as we grow!
Implementation of services and technical support has been great. I highly recommend Paycom!

2 of 4 people found this review helpful.
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Monday, August 14, 2017

For over a decade, Paycom has delivered quality, reliable, error-free payroll services for our company. I would highly recommend their system to anyone in need of an easy-to-use system. Paycom's commitment to customer service is also a major plus. We are looking forward to the next ten years with Paycom.

2 of 4 people found this review helpful.
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Wednesday, August 9, 2017

I have been using Paycom as a payroll solution for my clients with household employees for the last 4 years. Paycom has been a fantastic company to work with.
They do a great job of executing on the payroll needs that my clients have and their customer service team is always helpful when needed.

2 of 4 people found this review helpful.
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Sunday, August 6, 2017

Verified Review

My company has been using Paycom's services since the late 1990's. They consistently process our payroll correctly and on time. The customer service response is exceptional. It doesn't matter that we are a small company, we still get a dedicated team of specialists that usually respond to all requests within 15 minutes. The software/website is very easy to use and the built in report writer allows for special reports to be generated for things like worker's comp and insurance audits.


Being a small company, it was difficult to keep up with all the thing involved in the payroll process. Tax rates, tax filings, vacation and sick leave accruals, and W2's took a considerable amount of time. We tried using an in-house program and then using another payroll processing company. Paycom quickly turned our payroll function into a smooth, streamlined process.

2 of 4 people found this review helpful.
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Tuesday, July 25, 2017

Fantastic Company! Paycom is cost effective, easy to use and scalable. We could not be happier to have them as our Payroll/HR partner.

2 of 4 people found this review helpful.
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Sunday, July 16, 2017

Verified Review

I have been a Paycom customer since 2005. Once our company was set up and entered into the Paycom system, we noticed immediate change. I can literally submit payroll for ALL of my employees in a matter of minutes. The online capabilities and functionality allow me pay my staff from my office or from my phone between appointments. There have even been occasions where I have done payroll from a beach chair! My accountant loves the reports that we provide him directly from the Paycom site. There is basically nothing that i don't like about the system or the company. Customer service is always helpful and easy to reach. I actually get a person when I call.

3 of 5 people found this review helpful.
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Thursday, July 13, 2017

They cannot do math they do not know or understand tip reporting for the IRS they are all young adults that think they know it all and do not listen to their customers needs. They even take money from you bank account they are not entitled to run do not walk away

3 of 5 people found this review helpful.
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Wednesday, July 12, 2017

Verified Review

Paycom is the most efficient, innovative and trustworthy resource for our payroll and human resource needs.

Our most valuable asset are our employees. For a payroll and benefits administrator, Paycom puts customer first in taking care of employees with efficiency and protects our business in the ever-changing world of government regulations and taxes. The employees love Paycom because they have access to their account 24/7 for their own peace of mind as well as great tools such as vacation requests and proof of income verification when they are making exciting life changes such as buying a car or house.

Thankfully our payroll taxes, healthcare regulations, and complicated government reporting is all handled by Paycom, providing the assurance that our business is 100% compliant.

With Paycom, doing payroll and implementing benefits such as vacation accruals, pension plan contributions, and health benefits is very simple to administer freeing up time to focus on our organization’s growth.

When adding a new feature or benefit, Paycom’s customer service is amazing! Our professional account representative is friendly, helpful and efficient. Paycom is also continually providing great training and updates on new features that are available. In a quick minute or two, I have learned very helpful information on how Paycom is doing even more to stay ahead of client’s needs and wants by continuing to be innovative and an invaluable resource.

Paycom has been the best company decision for us!

2 of 4 people found this review helpful.
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