PAZO

Administrator in Hospital And Health Care from Mid-Market

"Pazo makes remote mobile operations super simple"

What do you like best?
Pazo helped us put our field operations on auto-pilot. We have many service technicians who do multiple client services. Once service is done, a lot of paperwork goes into it. With Pazo, we were able to automate it. No back office digitization work. Best part is they have a webhook integration for every checklist submissions - we were able to configure feedback messages to our customer as soon as we got to know the servicing is done. They have geo coordinates capabilities implying the checklist can be filled only right at the client location!

What do you dislike?
Nothing specific. Just that it takes a lot of time to convince our internal management resulting in a slower phased wise roll-out.

Recommendations to others considering the product:
Implementing might take time, and multiple workshops might be needed for the team to get used to the tool.

User in Consumer Services from Mid-Market (51-1000 emp.)

"Pazo solved a very pressing problem, Highly recommend Pazo!"

Pazo gave us complete visibility on all the aspects of our business, we had many drivers who had to do daily tasks before they start for the day, we had no way to verify if the tasks were done or not, but with Pazo we could ensure all tasks were done on time with real time photographic proof. Previously this was done on pen and paper and the photograph of the checklist was submitted via whatsapp.

What problems are you solving with the product? What benefits have you realized?
There was no way of knowing if the tasks done by our drivers was done on time, or at the place it was supposed to be done, as previously all the compliance, cleaning, fuel reports needed to be filled in pen and paper or sent via WhatsApp messages, which was impossible to consolidate and generate reports. This is a huge operations nightmare. With this I can ensure all tasks are done on time and from the place which we want them to do.

Ravi T- Manufacturing Practice Lead from Mid Market (51-1000 emp.)

"Pazo simplified our operations, it's solving an important part in digital strategy puzzle."

What do you like best?
Intuitive for our blue and grey collar workforce. I didn't have to work hard to bring out insights out of my Operations data, it has inbuilt reports, dashboards and analytics.

What do you dislike?
Takes time to setup, but all good things takes some time.

Recommendations to others considering the product:
Do a pilot with them if you want to simplify operations.

What problems are you solving with the product? What benefits have you realized?
Operational visibility, team assignment/management, Quality monitoring and scaling geographically.

User in Consumer Goods from Enterprise (>1000 emp.)

"We use Pazo to get operational consistency across 600 stores"

What do you like best?
Digital process augmentation for all hierarchies, regions, & processes. We have more than 600 stores across COCO & FOCO who use Pazo seamlessly. Support team is always available on email and WhatsApp.

What do you dislike?
Re-training everytime we add new members into the organization. Not necessarily a pazo problem but upskilling is required.

Recommendations to others considering the product:
Awesome product, go for it.

What problems are you solving with the product? What benefits have you realized?
Retail execution visibility across hierarchy, super ease in reconciliation of work done alongside vendor, monthly reports being sent to franchise owners, proactive store maintenance thanks to redflags of Pazo processes.

Saad S

"Pazo is the most loved commercial real estate operations management tool in Qatar"

What do you like best?
Ease of process designing as per property owners’ ask, real time visibility of work execution by vendors, custom automated reporting dashboards for everyone. The unsaid use-case is reconciliation of work done. The owner, the property managers (us), and the vendor are three parties. With Pazo it's easy to pull out reports and ensure work reconciliation between all the three parties.
Review collected by and hosted on G2.com.

What do you dislike?
Core team is based out of India.. Sometimes time difference is an issue for scheduling calls etc.
Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?
Easy to keep an eye on the work being done by blue collar/ entry level white collar workforce.. Especially the ones who are not on our payroll. Easy to manage tens of our properties at once

Gautham S from Global Startup ecosystem initiatives (>1000 emp.)

"Digitizing offline spaces, one checklist at a time!"

What do you like best?
It's utility and ease of use, by the blue collar workforce.

What do you dislike?
Wishing you to scale up soon, to bring more regional/international-influences to the checklists.

Recommendations to others considering the product:
Take a demo and then decide. These guys know their domain.

What problems are you solving with the product? What benefits have you realized?
We are exploring PAZO for our digital transformation use-cases.

Kshitij P- CEO from Small-Business (50 or fewer emp.)

"We have a smooth experience with the software, the company support system is the best."

What do you like best?
The dashboard is the best part as it helps us get the summary of all our branches on one screen. The mobile app is smooth and user friendly even for newcomers and blue color staff.

What do you dislike?
nothing, in particular, the overall system is smooth.

Recommendations to others considering the product:
This is very useful if you have blue color staff.

What problems are you solving with the product? What benefits have you realized?
Quality management, operations management, etc

Administrator in Information Technology and Services from Mast Global

What do you like best?
The ease of use and the reports that the solution throws as well as the bird's eye view of the dashboard.

What do you dislike?
A good to have feature could be inventory management which could give more teeth towards managing office operations

What problems are you solving with the product? What benefits have you realized?
We are able to bring in more efficiencies and accountability. Various areas of facilities ops are now streamlined with dedicated responsibilities and SLAs which can be monitored with real time data.

Santosh S- Chief Executive Officer from Small Business (50 or fewer emp.)

"Very Usefull app to manage daily operations"

What do you like best?
I could get the live reports of the daily tasks done by the drivers which was making sure the cabs were kept clean.

What do you dislike?
Attendance feature could been made better with integration to payroll.

What problems are you solving with the product? What benefits have you realized?
With Pazo we can raise any ticket related to a staff internally , previously we used to excel sheets and whatsapp and Pazo helped us to replace them.

Vishal S from Deputy Manager Enterprise (>1000 emp.)

"Very effective and user friendly configuration set up makes it easy for field users to update task"

What do you like best?
Audit module is really helpful as it allows users to perform physical inspection of site and at the same time record all entries / scores in a digital way. PAZO allows you to upload templates as well as supporting documents for record purpose which other wise requires manual intervention of maintaining excel sheets and saving in folders. Real time audit scores gets visible and consolidation is much easier. No dependency on people to collate from multiple sites as well as data authenticity is maintained as there will be no intervention to get data through emails.

What problems are you solving with the product? What benefits have you realized?
We are using PAZO in multiple departments like Loss Prevention / Facility / Process Audits etc. Biggest benefit is the data visibility which is available at a click of a button.