Pinpointe On-Demand
★★★★★ 4.9 · 43 Reviews
What is Pinpointe On-Demand?
Pinpointe is an email marketing vendor, headquartered in Silicon Valley CA. Pinpointe’s multi-level structured Email Marketing is designed for businesses and agencies sending high email volumes. Pinpointe is a collaborative platform where marketing teams can create, develop, send and track successful email marketing campaigns at scale. Whether you’re managing a single team or hundreds of teams, partners or agency customers, Pinpointe’s multi-level account structure aligns with your business operations. Pinpointe’s multi-team structure, collaborative features, easy to navigate user interface and concierge support make your teams more efficient, so you have more time to focus on taking your email program further. Top Verticals / Applications Served: - Publishers / e-media - Universities - Franchises - Partner Networks / Channel Partner Programs - Multi-office / multi-division companies - Salesforce Marketing Cloud Users (Non-retail/branded) - Marketing Agencies
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Pinpointe On-Demand Reviews (43)
- ★★★★★40
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Pinpointe is an overwhelmingly well-regarded email marketing platform that users consistently praise for ease of use and strong delivery performance. Across 43 reviews, only three rate it below 5 stars, and those still call it "amazing" and "great."
Users highlight flexible email creation tools—templates, drag-and-drop builders, and a WYSIWYG editor—that let non-technical users launch campaigns in minutes rather than hours. The inbox preview and testing suite (split testing, spam checker, code analyzer) earn frequent mention as standout features that improve deliverability and catch display errors across 20+ email clients. Reporting and analytics are consistently described as thorough, detailed, and easy to understand. Customer support consistently receives praise for fast response times (typically under an hour) and knowledgeable staff who escalate issues quickly.
The main criticism centers on pricing: multiple reviewers note Pinpointe doesn't serve small senders well and lacks a free tier, targeting higher-volume and enterprise customers instead. A few users mention the platform can feel overly technical for beginners, particularly around list and segment management, and some note documentation and video tutorials lag behind feature releases. One reviewer reported slow support response on a separate occasion. Minor friction points include template limitations, WYSIWYG editor quirks, and a few specific feature requests (like daily send rate controls or approval notifications).
★★★★★
Friday, May 30, 2014
“I am a marketing consultant that primarily services B2B clients…”
I am a marketing consultant that primarily services B2B clients in the mid-market space. Many of my clients require email marketing as a part of their marketing strategy' from campaign planning, to creation, to tracking and reporting. For over 5 years I have recommended and used Pinpointe's robust email marketing software solution due to its advanced features and easy-to-use platform. Pinpointe has made it easy for both me and my clients to effectively manage all aspects of email marketing. Overall, Pinpointe is very easy to use. One of the things I really love about the platform is it's built-in email designer. You can either use one of Pinpointe's mobile responsive email templates (they have over 1000) or easily create your own. I often edit directly in their WYSIWYG (what you see is what you get) editor and then check my email design with their preview tool ' which shows you how your email will look in 50+ email clients. The nice thing is that if your email doesn't view properly in an email client, Pinpointe provides you with recommendations to fix it. Pinpointe's customer service is also TOP NOTCH!!! Pinpointe is one of the most responsive ESP's and their team is always VERY HELPFUL and professional. I have also been very impressed with Pinpointe's features, which are updated as technology evolves. Advanced automation, A/b (and beyond) testing, SPAM score checker, lead capture forms, and superior reporting and tracking are just a few (but I could go on and on). Pinpointe does have a few cons. I am a bit frustrated with one aspect of their design editor. I often times use custom colors in an email design that match my clients' brand. Unfortunately Pinpointe's design editor doesn't store recently used colors, so I have to continually put the hex codes in. Pinpointe also updates their features and functionality a lot. This is a good thing, but I wish they did a better job of letting me know. Overall, Pinpointe not only provides me (and my clients) with all the email marketing tools I need to easily create, send and evaluate email marketing campaigns, but they're also very reliable and have never failed me in five years plus I have used them. Campaigns go out when they are scheduled and I can always count on accurate reporting stats.
★★★★★
Tuesday, October 1, 2013
Flying Wheels Marketing“Pinpointe is the easiest e-mail marketing software I've ever used.…”
Pinpointe is the easiest e-mail marketing software I've ever used. It's a given that you have to have a web presence with your business and the social features in the software and a must have.
★★★★★
Thursday, September 26, 2013
“Pinpointe's software is a great product that makes marketing and…”
Pinpointe's software is a great product that makes marketing and communicating with your audience much easier. The tools including in the software makes assessing your progress easy and contributes to the overall success of your company.
★★★★★
Monday, April 8, 2013
PISMF Inc.“What can I say about Pinpointe On-Demand? It's an amazing…”
What can I say about Pinpointe On-Demand? It's an amazing and immensely easy to use tool for email marketing that allowed my company reach out to clients in an entirely new and technologically superior way. My advice, use Pinpointe, it just works.
★★★★★
Wednesday, March 6, 2013
“Highly recommend Pinpoint On Demand. Increases my companies marketing efficiency…”
Highly recommend Pinpoint On Demand. Increases my companies marketing efficiency and allows us to see the efficacy of our campaign. Also allows us to target different platforms which broadens our marketing reach.
★★★★★
Thursday, January 10, 2013
Boston Marketing Masters“Pinpointe On-Demand provides a great service at a reasonable price.…”
Pinpointe On-Demand provides a great service at a reasonable price. When my company needed a business to business email marketing campaign they came through with great speed and support. It's hard to believe that any company could outperform Pinpointe On-Demand. They will have my business for a long time.
★★★★★
Friday, November 30, 2012
“Pinpointe+is+a+great+marketing+tool.+It's+efficient+and+economical+for+our+business.+We+like+that+we+can+now+get+a+preview+of+our+marketing+campaigns+in+various+email+clients+with+the+new+inbox+previewer.+We'd+definitely+recommend+this+tool.”
Pinpointe+is+a+great+marketing+tool.+It's+efficient+and+economical+for+our+business.+We+like+that+we+can+now+get+a+preview+of+our+marketing+campaigns+in+various+email+clients+with+the+new+inbox+previewer.+We'd+definitely+recommend+this+tool.
★★★★★
Thursday, November 29, 2012
“Pinpointe's+software+has+really+surpassed+my+expectations.+I+would+definitely+recommend+this+software+to+anyone+looking+for+improved+business+to+business+marketing.”
Pinpointe's+software+has+really+surpassed+my+expectations.+I+would+definitely+recommend+this+software+to+anyone+looking+for+improved+business+to+business+marketing.
★★★★★
Wednesday, November 21, 2012
Island+Company“I+really+appreciate+Pinpointe's+inbox+preview+tool.+With+it,+I+can+now+see+what+my+email+campaign+looks+like+in+up+to+20+email+clients.+This+includes+by+mobile+and+i-Pad.+It+has+a+code+analyzer+that+identifies+three+levels+of+code+errors:+Critical,+Moderate,+and+Low.+It+then+offers+details+on+how+to+update+the+code+to+eliminate+the+errors/problems+for+the+given+email+client.+I+also+use+Pinpointe's+spam+checker+and+find+it+very+useful+in+aiding+the+reduction+of+my+spam+score+for+every+email+campaign.”
I+really+appreciate+Pinpointe's+inbox+preview+tool.+With+it,+I+can+now+see+what+my+email+campaign+looks+like+in+up+to+20+email+clients.+This+includes+by+mobile+and+i-Pad.+It+has+a+code+analyzer+that+identifies+three+levels+of+code+errors:+Critical,+Moderate,+and+Low.+It+then+offers+details+on+how+to+update+the+code+to+eliminate+the+errors/problems+for+the+given+email+client.+I+also+use+Pinpointe's+spam+checker+and+find+it+very+useful+in+aiding+the+reduction+of+my+spam+score+for+every+email+campaign.
★★★★★
Tuesday, November 20, 2012
“I really appreciate Pinpointe's Inbox Preview Tool. With it, I…”
I really appreciate Pinpointe's Inbox Preview Tool. With it, I can now see what my email campaign looks like in up to 20 email clients, including mobile and I-Pad. It has a code analyzer that identifies three levels of code errors: Critical, Moderate, and Low. It then offers details on how to update the code to eliminate the errors/problems for the given email client. I also use Pinpointe's spam checker and find it very useful in aiding the reduction of my spam score for every email campaign.
