Preferred Patron Customer Loyalty

Preferred Patron Customer Loyalty

101 Reviews

What is Preferred Patron Customer Loyalty?

Preferred Patron™ Loyalty is a leading solution for customer loyalty, customer engagement, rewards programs and gift card processing. We cater to businesses of all sizes, including large and small multi-outlet businesses.

Preferred Patron™ serves diverse industries, including:

Restaurants • Retail • Hospitality • Automotive • Veterinarian/DVM • Health Care • Cosmetics • Aesthetics • Orthodontics • Dentistry • Gaming/Casino • Salon & Spa • Colleges & Universities • Gas Stations • Convenience Stores • Health & Fitness • Entertainment • Vape • Golf Resorts • Country Clubs • Cafe's • Pubs & Bars and many more.

We offer both co-branded solutions as well as white-labeled solutions. Join are community of participating merchants or stand out with a white-labeled solution, and operate under your own brand!

Recognize customers for spend, visits, activities and behaviors, increase customer retention and foster growth. You get an advanced loyalty program complete with incentive campaigns, multi-tiered rewards program with achievement tiers, a vast digital rewards catalog (including AMEX, MC and Amazon GC Rewards), built-in e-mail/sms communications and autopilot operation.

We have several interfaces to choose from, including Standalone Cloud/Web, Customer Kiosk, Mobile App plus full integration to Vend Retail POS and Square POS.

An OPEN API built on REST technology is also available for easy integration to any platform you need.

Serchen Index

70.95
16
Employees
101
Reviews
49
Followers
56
Likes

Preferred Patron Customer Loyalty Key Features

Visit and Spend based point accrual

Full DIY marketing capability

Behavioral/Trigger based marketing

Unlimited rewards programs

Unlimited incentive promotions

Surveys: Interactive online

Unlimited e-mail blasts

Unlimited transaction triggered SMS

Bulk SMS blast capability

WYSIWYG E-mail editor & designer

What is Preferred Patron Customer Loyalty?


Countries Preferred Patron Customer Loyalty Services Available In

USA, Canada, UK


Preferred Patron Customer Loyalty Pricing

Standard Edition: $59.95/mo. Premium Editions start at $129/mo. No contract options exist.


Preferred Patron Customer Loyalty Product Details

The PREFERRED PATRON™ co-branded solution is our most affordable, fully loaded solution. At only $59.95/mo, we undercut the competition and offer everything you expect from a world-class loyalty program. Alternately, step into a PREMIUM white-label solution for the very best, with integration options for VendHQ Retail POS, Square POS or Standalone!

FEATURES INCLUDE

  • Co-branded OR 100% White-labeled to your brand
  • Price lock promise - your pricing never changes
  • Multi-store pooling (share membership data, points, rewards and gift cards)
  • Customer and/or Employee Recognition
  • Rewards, Promotions, Surveys, Gamification
  • Visit or spend based loyalty accrual
  • Product or service based loyalty accrual
  • Points and/or cash back incentives
  • Built-In CRM w/segmentation
  • Product/SKU level marketing
  • Built-in E-Mail and SMS Text Message Marketing
  • Visual dashboard - Easily track you ROI and monitor your program.
  • Gift Card processing (sell physical cards and virtual cards - in-store and online)
  • Touchscreen kiosk - 12" kiosk that is durable and reliable.
  • Web portal for members
  • Mobile App (iOS & Android)
  • Account setup by experts

INTEGRATION FEATURES

  • Seamless integration to Square POS, Vend POS, Barnet POS, WebRezPro and others.
  • Automatic data pulls from automotive DMS systems.
  • REST API for developers (Open API)
  • Fulling Integrated Online Ordering for Restaurant clients
  • Seamless integration to Tango Card digital rewards
  • eGiftCard E-Commerce

Preferred Patron Customer Loyalty Support & Customer Service

Live support by qualified service representatives included.


Preferred Patron Customer Loyalty Alternatives

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Deluxe Corporation

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Loyalty Gator Inc

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Kobie Marketing

Kobie Marketing

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LoyaltyLion

LoyaltyLion

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Paytronix

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192

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Maritz Motivation

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Smile.io

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Preferred Patron Customer Loyalty Reviews

5.0

Excellent!

101 Reviews

Last reviewed on
05 May 2021

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Wednesday, May 5, 2021

Best Program Ever for Loyalty and Rewards
The software is easy has so use many features, and automations. The staff made the process painless and they made helpful suggestions.

We looked at others but chose this due to the tablet, the look seemed better and when we called, Preferred Patron was much more helpful.

0 of 1 people found this review helpful.
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Wednesday, May 5, 2021

Great one stop loyalty solution
The program is very easy to use. It has most of the functionality of even higher priced competitors. The backend compatibility with Tango Card makes transactions easier. The level of service provided by Preferred Patron is excellent.

Preferred patron is an end -to-end loyalty solution. It combines features found in other standalone solutions in an easy to use format. We handle most of our promotional and informational communications through the program. It has also allowed us to manage and grow our customer database. Overall it is a great product with excellent support.

Reasons For Choosing
Better all around fit for our organization.

5 of 5 people found this review helpful.
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Wednesday, May 5, 2021

An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life! Preferred Patron is unbelievably user friendly! Our initial implementation of the program was quick and easy, and we loved how we were able to really customize it for our needs. We've been using the program in our high volume, fast paced orthodontic office for over 7 years, and haven't once considered changing. Our patients enjoy being able to log into the online portal hosted on our website to check their point balance and available rewards, and we love that the portal helps drive traffic to our site. Preferred Patron takes customer service to another level; I've literally never had a question or issue that wasn't resolved same day, typically within minutes. Brett's been outstanding in every single interaction, and his nearly immediate help and support really makes us feel like we're their only customer. We've had nothing but excellent experiences in interacting with Preferred Patron.

8 of 8 people found this review helpful.
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Saturday, May 1, 2021

Sure glad I went with this company!
Great value for the dollar, start to finish customer reps. have been very available always to help us out. We just use a basic program but it is SO customizable! Just using it in our basic way it is a big improvement over our previous program. I looked at 3 other companies and as I said glad we went with Preferred Patron!

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Thursday, April 29, 2021

Solid Program Complemented with Great Service!
Service is always great! I always get same day help from these guys, even if it's Sunday! From the day I started, I had the system working in a few days. Since then, changing it as been a breeze. One of the recent updates I absolutely love is how simple the new page for email and texting is. Creating and sending emails that look great is so easy. It's like what I once used with MailChimp, but here, it's just seems easier as my customers are here and the results (I don't know why) are much better.

Reasons for Choosing Preferred Patron Loyalty
Preferred Patron was priced right, easy to use, flexible for my needs and recommended by others I know. It all just works!

7 of 7 people found this review helpful.
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Saturday, April 24, 2021

Extremely satisfied with the program. My customers love it and I appreciate their loyalty.
Ease of use and ll the data i get. I can have sales that cater to a specific type of customer. To promote a sale, for example, I send one email and I'm connected directly to thousands of customers.

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Tuesday, April 20, 2021

Excellent Software
What I like about this program is its low price, it is very powerful and easy to use, it allows you to do SMS campaigns and we benefit in sales. I am very grateful to this program. It has helped me to raise my sales.

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Monday, April 19, 2021

Fantastic Product, Fantastic Service
The software is very powerful but easy to use. Good functionality and good reports along with cloud storage make the software pretty much worry free. The user also owns the data, so if you decide it doesn't work for your company, you get to keep the data. New staff members are able to use the software within minutes. Also, the technical support is fantastic. In a world where most tech support is lacking, the people at Preferred Patron pick up the phone and work with you until any problem is fixed. A rare thing these days.

1 of 1 people found this review helpful.
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Sunday, April 18, 2021

Excellence personified
The team at Preferred Patron has been nothing short of excellent. They are very quick to respond to questions, service issues, and most importantly training of my staff. I would highly recommend this company for your customer reward needs!

1 of 1 people found this review helpful.
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Saturday, April 17, 2021

I've been a client of Preferred Patron for a few years now, I have always had a positive experience. We are very happy with all of the features that Preferred Patron offers, they are up to date with current trends in marketing solutions, they offer excellent help and suggestions and work with you one on one if you should need it.

Preferred Patron allows for us to offer discounts of services and product to those who are supporting our business and weed out those who just want the ""cheapest"" price at the time. Preferred Patron also allows us to reward people with additional and unique services that they might not otherwise try.

The automation is particularly useful. Our clientele routinely receive their automated message and call the office to schedule, at least 65% end up with an additional product or service with little or no additional direct effort on our part!

Preferred Patron had really made a positive difference in my business and I couldn't imagine having to do without it.

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