Preferred Patron Customer Loyalty Reviews

Trevor Parish from Illinois Gaming Systems, LLC

Great one stop loyalty solution
The program is very easy to use. It has most of the functionality of even higher priced competitors. The backend compatibility with Tango Card makes transactions easier. The level of service provided by Preferred Patron is excellent.

Preferred patron is an end -to-end loyalty solution. It combines features found in other standalone solutions in an easy to use format. We handle most of our promotional and informational communications through the program. It has also allowed us to manage and grow our customer database. Overall it is a great product with excellent support.

Reasons For Choosing
Better all around fit for our organization.

Paulette Childress from Image Results

Best Program Ever for Loyalty and Rewards
The software is easy has so use many features, and automations. The staff made the process painless and they made helpful suggestions.

We looked at others but chose this due to the tablet, the look seemed better and when we called, Preferred Patron was much more helpful.

Leighann Jones from Alvetro Orthodontics

An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life! Preferred Patron is unbelievably user friendly! Our initial implementation of the program was quick and easy, and we loved how we were able to really customize it for our needs. We've been using the program in our high volume, fast paced orthodontic office for over 7 years, and haven't once considered changing. Our patients enjoy being able to log into the online portal hosted on our website to check their point balance and available rewards, and we love that the portal helps drive traffic to our site. Preferred Patron takes customer service to another level; I've literally never had a question or issue that wasn't resolved same day, typically within minutes. Brett's been outstanding in every single interaction, and his nearly immediate help and support really makes us feel like we're their only customer. We've had nothing but excellent experiences in interacting with Preferred Patron.

Gerald Brawley from Chevron Car Wash

Sure glad I went with this company!
Great value for the dollar, start to finish customer reps. have been very available always to help us out. We just use a basic program but it is SO customizable! Just using it in our basic way it is a big improvement over our previous program. I looked at 3 other companies and as I said glad we went with Preferred Patron!

Lori Kleinberg from Mini Donut World

Solid Program Complemented with Great Service!
Service is always great! I always get same day help from these guys, even if it's Sunday! From the day I started, I had the system working in a few days. Since then, changing it as been a breeze. One of the recent updates I absolutely love is how simple the new page for email and texting is. Creating and sending emails that look great is so easy. It's like what I once used with MailChimp, but here, it's just seems easier as my customers are here and the results (I don't know why) are much better.

Reasons for Choosing Preferred Patron Loyalty
Preferred Patron was priced right, easy to use, flexible for my needs and recommended by others I know. It all just works!

Marlon Orellana from Niky's Sports

Extremely satisfied with the program. My customers love it and I appreciate their loyalty.
Ease of use and ll the data i get. I can have sales that cater to a specific type of customer. To promote a sale, for example, I send one email and I'm connected directly to thousands of customers.

Fabricio Gomez from Cooperativa Mixta Matasiete

Excellent Software
What I like about this program is its low price, it is very powerful and easy to use, it allows you to do SMS campaigns and we benefit in sales. I am very grateful to this program. It has helped me to raise my sales.

Jeff Dodds from Dodds Shoe Co

Fantastic Product, Fantastic Service
The software is very powerful but easy to use. Good functionality and good reports along with cloud storage make the software pretty much worry free. The user also owns the data, so if you decide it doesn't work for your company, you get to keep the data. New staff members are able to use the software within minutes. Also, the technical support is fantastic. In a world where most tech support is lacking, the people at Preferred Patron pick up the phone and work with you until any problem is fixed. A rare thing these days.

John

Excellence personified
The team at Preferred Patron has been nothing short of excellent. They are very quick to respond to questions, service issues, and most importantly training of my staff. I would highly recommend this company for your customer reward needs!

Alan Glover from Pro Age Medical & Aesthetics

I've been a client of Preferred Patron for a few years now, I have always had a positive experience. We are very happy with all of the features that Preferred Patron offers, they are up to date with current trends in marketing solutions, they offer excellent help and suggestions and work with you one on one if you should need it.

Preferred Patron allows for us to offer discounts of services and product to those who are supporting our business and weed out those who just want the ""cheapest"" price at the time. Preferred Patron also allows us to reward people with additional and unique services that they might not otherwise try.

The automation is particularly useful. Our clientele routinely receive their automated message and call the office to schedule, at least 65% end up with an additional product or service with little or no additional direct effort on our part!

Preferred Patron had really made a positive difference in my business and I couldn't imagine having to do without it.