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About Proonto

Proonto powers an innovative ‘end to end’ solution that provides online retailers and brands with
a real time customer engagement platform and the expert shop assistants to operate it. Proonto
eliminates all time and money consuming steps in building a profitable online sales support
solution. In one place you will find cutting edge technology that will allow your online store to
reach out to customers in real time and the sales associates who use the platform to navigate
and guide your customers through their shopping journey.

The Proonto platform and the associate operating it work together in perfect synchronization. The
platform generates insights and information which the sales associate translates into profitable
actions. Our solution enables you and your chosen team to successfully balance the technology
and the human according to your customers’ needs and improve the metrics important to you.

Proonto Key Features

  • 100% free customer engagement platform
  • Video, Voice and Text live chat widget
  • Intelligent Segmentation & Monitoring
  • Live Chat Experts Marketplace
  • Outsource Sales & Support Agents

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This page was last updated 08 October 2015 01:00