Pulse Software

Pulse Software

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What is Pulse Software?

Pulse Software started out as a question in 2010: Why do businesses configure operations to complement software, rather than using software to complement business process?

We took that question and asked it of business process management software for highly-regulated statutory processes in local government here in Australia, and incorporated as Local Government Software Services (LGSS) specialising in Local Government administration software in 2011.

After launching our first Business Process Management Software products, we grew and grew; adding more than 100 Government bodies to our client list as we expanded our product suite.

In 2018 we ‘rebranded’ as Pulse Software to reflect our business process management software’s wider application and started our first ever marketing campaign!

Our background in building software to deliver defined process and meet complex reporting requirements means our software is ideal for delivering Policy Management, Enterprise Risk, Project Management, and Compliance across both public and private sector organisations.

Our offices in Macquarie Park, NSW, Australia remain our main office and home for our Dev and Support Teams, and are now complimented by local offices in New Zealand and soon to open European and North American offices – check out our news feed or LinkedIn page for more details!

Pulse Software Key Features

Corporate Planning & Reporting

Human Capital Management (HCM)

Enterprise Risk Management

Delegations & Policies

Project Management & Controls

Incident Reporting

Contractor Management

Visitor Management

Audits

eLearning (LMS)

What is Pulse Software?


Pulse Software Product Details

Pulse Software's steady and consistent growth has allowed us to progressively develop and refine our software suite and interfaces. Today, Pulse offers our full suite of software in a fully (and easily) configurable SaaS format.

Whilst we've traditionally worked in Government, we're finding an ever-growing demand for similar requirements in Financial Services, Banking, and High-Risk organisations like construction and logistics.

Our 'Off the Shelf' products include:

PULSE TALENT

  • Onboarding and Offboarding
  • Performance Management
  • eLearning, LCMS, and accreditation management

PULSE COMPLIANCE

  • Enterprise Risk Management
  • Policy Management with Delegations
  • Audit Management
  • Incident Management
  • Contractor Management

PULSE PROJECTS

  • Project Management Controls and Reporting
  • Business Case Creation and Management

PULSE STRATEGY

  • Corporate Planning & Reporting
  • Performance Reporting

Pulse Software Support & Customer Service

We're proud that we've remained true to our original concept as a business: We have a dedicated in-house team of Support Officers available by phone, email, and live chat: We've never (and will not) outsource our Support function.

Our onshored Support Team are highly skilled with developer and customer service backgrounds, and undergo rigorous training (some using our class-leading eLearning software) under the supervision of Pulse's Customer Experience Manager.

All our clients have a named account manager at our offices, and have the option for regular check ins, health checks, and training both F2F and via virtual meetings.

We use the latest technologies to provide support to our clients: this means we're leveraging our Support channels not just to ensure our clients have the help and support you need to make the most of our software, but also so we can learn how to better develop our offerings and deliver a seamless journey through the onboarding process.


Countries Pulse Software Services Available In

Our offices in Macquarie Park, NSW, Australia remain our main office and home for our Dev and Support Teams, and are now complimented by local offices in Auckland, New Zealand and soon to open European and North American offices – check out our news feed on our website for more details!

COUNTRIES WE SERVE: Australia Canada Fiji New Zealand Singapore United Kingdom United States of America European Union States

STATES WE SERVE: Australian Capital Territories New South Wales, Australia Northern Territories, Australia Queensland, Australia South Australia, Australia Tasmania, Australia Victoria, Australia Western Australia


Pulse Software Pricing

Pulse Enterprise pricing is based on organisation size and functionality. We discount for larger organisations, and can price in local currency, $USD, $NZD, or $AUD.

Please contact us on 1300 363 325 for a price indication based on your requirements


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This page was last updated 03 May 2019 03:16