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Qualys

★★★★★ 4.8 · 32 Reviews

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What is Qualys?

Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of cloud-based security and compliance solutions with over 10,300 customers in more than 130 countries, including a majority of each of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and consolidate their security and compliance solutions in a single platform and build security into digital transformation initiatives for greater agility, better business outcomes and substantial cost savings. The Qualys Cloud Platform and its integrated Cloud Apps deliver businesses critical security intelligence continuously, enabling them to automate the full spectrum of auditing, compliance and protection for IT systems and web applications on premises, on endpoints and elastic clouds. Founded in 1999 as one of the first SaaS security companies, Qualys has established strategic partnerships with leading managed service providers and consulting organizations including Accenture, BT, Cognizant Technology Solutions, Deutsche Telekom, Fujitsu, HCL Technologies, HP Enterprise, IBM, Infosys, NTT, Optiv, SecureWorks, Tata Communications, Verizon and Wipro. The company is also a founding member of the Cloud Security Alliance.

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Qualys Reviews (32)

4.8
★★★★★
32 reviews
  • ★★★★★25
  • ★★★★6
  • ★★★★★1
  • ★★★★★0
  • ★★★★0

Review Summary

Generated using AI from real user reviews

Qualys earns overwhelming praise for security effectiveness and ease of use, though support responsiveness is inconsistently reported. The vast majority of users—28 of 32 reviews rate it 4 or 5 stars—highlight strong security outcomes, intuitive interface, and reliable customer service. Many specifically commend the cloud agent and automated capabilities, with several noting noticeable security improvements within weeks of deployment.

One detailed 3-star review stands out as a significant outlier, however. That user experienced substantial friction with authenticated scans, module synchronisation issues (AssetView and ThreatProtect), and critically, severely delayed support response—describing a 6-month wait for a simple fix and generic first responses. This contrasts sharply with the consistent praise for support elsewhere, though a few reviews do mention Qualys being "very busy."

The product itself draws no serious functional criticism beyond the one account of syncing problems. Users consistently describe the platform as easy to navigate and effective at reducing security anxiety. For most buyers, Qualys appears to deliver on its core promise, but the one detailed negative experience suggests support quality may vary significantly or degrade under certain circumstances—worth probing in evaluation if your environment resembles that reviewer's setup.

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