Jeanie from EC Thursday, November 29, 2018 #63915 Complete scam. Promise after promise and 8 months later no working software/scans. Promises from “C levels” never met and excuse after excuse. We pointed out things they clearly missed and never acknowledged it but instead said we were expecting too much.. 8 months after the system was supposed to be up and running. Asked for money back and to terminate the relationship and they refused, despite missing every deadline and never withholding any part of their contract. Truly believe they are a scam. Response from Rack Foundry:04 December 2018 at 11:06Hi Jeanie,I apologize for the difficulties you’re experiencing, and we would like to get this resolved for you as quickly as possible. Checking our customer database, however, we cannot seem to find you as a customer —past or present. We work hard to resolve any issues our customers might have with our solution and would be happy to work with you in order to make this possible. Please reach out to us directly at [email protected] and a Customer Success representative will be in contact with you. Hope to hear from you soon! Clarissa 3 of 5 people found this review helpful. Did you find this review helpful?