RapidVPS

RapidVPS

Serchen Index

22.58
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RapidVPS Reviews

4.5

Excellent!

11 Reviews

Last reviewed on
04 February 2014

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Wednesday, February 5, 2014

Their VPS service was very poor, their middle grade VPS often had times running a single low volume website with a low volume TeamSpeak server on it half of the time. TeamSpeak constantly had massive lag spikes, the website often had load time issues. As a result of my complaints we were often moved from server to server. Every new server would be good for a month or two and then it would start the same thing. The cause was always extremely high resource usage during the day on the entire server showing that they overload their servers.
On top of the poor service I have been with them for 2 years (had a 2 year plan), however when I tried to leave them I ran into issues. They told me I could not cancel my service because I have not given them enough notice and that they would send my bill to collections if I decided not to pay. That was their first response, didn’t bother asking why I was leaving or if they could do anything better, just that if I don’t pay they will send me to collections. I did manage to work something out but it required me still paying them a decent sum of money.
The only recommendation I can give is to stay away.

1 of 1 people found this review helpful.
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Monday, November 4, 2013

We have been doing business with Rapid VPS since 2008. We started with their VPS package, and upgraded that a couple times before moving to a dedicated server for our websites. The Rapid VPS team has always worked hard to support our migrations and support needs. The price is great for the server you get, but it is not the cheapest out there. But the support is fast and great (although they have tried out-sourcing their support which is a huge negative in my opinion, not sure if it is all internal again or not). They also advertise 24/7 support, which in the past year or so I've found is not 24/7, as our service has gone down with no one to get a hold of. Hopefully they have realized that and made an adjustment. This host provider does have occasional down time and mishaps/mistakes. It is hard to be perfect, but they do at least seem to care, and you can get to know the owners themselves, who run the business themselves, which is a plus in my book.

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Friday, October 25, 2013

HI, been doing business with Rapid for many years. The service from this company has been Outstanding. Rapid is a business that will bend over backwards for you and then some. They are there to meet ALL YOUR NEEDS. I have been with many and with out question Rapid far exceeds ALL OF THEM. Keep up the excellent work and thank you for years of support.

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Monday, October 14, 2013

I have personally known the owners of this company for over ten years and they have always exceeded my expectations. The services they provide are unbeatable and very personalized which is unheard of with huge hosting companies. I have never once experienced any major issues with RapidVPS.com and highly recommend them.

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Monday, October 14, 2013

Root is everything! RapidVPS provides unmatched technical support. In our 10 years with RapidVPS our up-time and the quality of our service has been our top priority with a managed hosting company. RapidVPS delivers! I wouldn't recommend any one else. Period.

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Thursday, October 10, 2013

We have been taking services from RapidVPS since 2008. We had a number of servers running on their machines. Their uptime on the server is gr8, And even at times of our need, they responded promptly and were very much aligned to our perspective and lended their hands very well when we needed.

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Thursday, October 10, 2013

I have been with RapidVPS for more than 5 years and could not be happier with the service. Downtime isn't just rare, it's never. Technical support is personal, fast and superb. There simply are not enough stars to express how pleased I am with RapidVPS!

2 of 2 people found this review helpful.
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Monday, October 7, 2013

We have been using Rapid VPS as our server service provider since 2006. We are happy with their service and seen them going out of the way to solve our problems and support requests.

1 of 1 people found this review helpful.
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Monday, October 7, 2013

I've been with RapidVPS.com for more than 9 years now with multiple web servers and windows servers. Had many examples of great experiences. Top notch support. And has always been on top of their game when it comes to the servers. I recommend them anytime i can. Being able to reach a company by phone and email has worked out great, if I'm on the road, traveling, or sitting at my pc, i know i an 1 step away from having access to a live person to help me with anything i need. I could go on and on, but they are by far the best company i've been with in years. And i've tried many hosting company's before i found them, and haven't looked back since.

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Monday, October 7, 2013

Good provider, excellent prices, and fast support team.

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