What is ReadySpace?
ReadySpace focuses on providing Cloud Services to business with applications that require Performance, Compliance and Connectivity in Asia. readyspace.com
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ReadySpace Reviews (77)
- ★★★★★58
- ★★★★★7
- ★★★★★2
- ★★★★★0
- ★★★★★10
Review Summary
Generated using AI from real user reviews
ReadySpace receives sharply divided customer feedback, with most users praising the service but a vocal minority reporting serious problems. The 50 recent reviews skew strongly positive, though the dissenting reviews describe severe failures.
Satisfied customers consistently highlight responsive support staff and stable service, often naming individual team members like David, Yuki, and Kian for going above expectations. Long-term clients emphasize reliability and professional troubleshooting. Several note that the company handles communication proactively and offers helpful advice beyond basic support. Users also appreciate cost-effectiveness and the ability to self-manage resources through the control panel.
The negative reviews, however, describe critical failures: multi-week outages with no resolution, data deletion without notice due to billing issues, slow technical support that leaves problems unsolved, and poor handling of system migrations. Complainants report unresponsive helpdesks, unhelpful staff, and ineffective backups despite paid extra services. A few cite issues with account suspension over minor outstanding balances and unprofessional communication around maintenance.
The divide appears partly geographic and team-dependent. Hong Kong and Singapore users often praise specific staff members, while others report regional offices being unreachable. The inconsistency—ranging from "asset for ReadySpace" to "worst company I've ever come across"—suggests the quality of experience depends heavily on which support person handles your case and whether your issue receives proper escalation.
★★★★★
Wednesday, January 20, 2016
“Fast response, flexible scheme, ?easy to setup. Very good support,…”
Fast response, flexible scheme, ?easy to setup. Very good support, and startup my server just with few clicks, within 10mins, all done.
★★★★★
Wednesday, January 20, 2016
“The team is reliable and resourceful. The email service of…”
The team is reliable and resourceful. The email service of my company successfully migrated to their cloud service successfully over the weekend. Well done guys.
★★★★★
Monday, January 18, 2016
“Extremely professional team. Technically very competent and flexible. The team…”
Extremely professional team. Technically very competent and flexible. The team made our migration to their set up pretty seamless. A trustworthy and reliable partner.
★★★★★
Monday, January 18, 2016
“Have worked closely with readyspace for several of my clients…”
Have worked closely with readyspace for several of my clients as well as my company's own accounts/projects and I have to say I'm extremely pleased with the level and quality of service rendered to me and my team members throughout. Would definitely recommend ReadySpace. Special mention of Kian, who's been really great and helpful - thank you Kian!
★★★★★
Monday, January 18, 2016
“Great customer service. Was almost like a bespoke service. Highly…”
Great customer service. Was almost like a bespoke service. Highly recommended.
★★★★★
Friday, January 8, 2016
“Great Support from the staff when I have enquires :…”
Great Support from the staff when I have enquires : ) Appreciate the help rendered even when its after office hours ... its important to us as the internet doesnt sleep : )
★★★★★
Friday, January 8, 2016
“I use ReadySpace SG for both my email and website…”
I use ReadySpace SG for both my email and website hosting. Readyspace sales team is very helpful and their Tech personnels are just so patient and helpful. I am by no means an expert but whenever there is an issue, they'll walked me through everything slowly. Keep up the good job...ReadySpace
★★★★★
Friday, January 8, 2016
“Readyspace SG has been very prompted and helpful with my…”
Readyspace SG has been very prompted and helpful with my request. They went beyond their call of duty in emergencies to assist me to several issues. Highly recommended!
★★★★★
Thursday, January 7, 2016
“I am using my cloud hosting service on ReadySpace HK…”
I am using my cloud hosting service on ReadySpace HK and they have very good response and service. When we help problem, they provide direct and useful instructions to me. Thanks.
★★★★★
Friday, January 16, 2015
“Had problems connecting my websites created using Wix.com and wanted…”
Had problems connecting my websites created using Wix.com and wanted to connect it to my domain on ReadySpace. Contated ReadySpace Support and they were more then happy to help me. They even went out of the way to log in to my Wix account and link them for me. One of the best on-call phone counter service I have ever experienced! Thumbs UP!
