What is ReliableSite?
ReliableSite has offered enterprise-grade dedicated servers, a premium network, and the latest server hardware in the dedicated hosting industry since 2006. Customers trust its fully-redundant data centers in the New York City metro area and Miami, Florida. The company provides 100% network uptime, power availability, and cooling availability SLAs. The data centers are staffed 24 hours a day by a team of professional technicians. Find out more on http://www.reliablesite.net/dedicated-servers
Alternatives to ReliableSite
Snel.comSpotlightSnel.com delivers fast, simple and smart Dedicated and Cloud VPS hosting services with a focus on great customer experience.The… Learn more about Snel.com.
Hyve Managed HostingSpotlightEstablished in 2001, Hyve is a fully managed, global cloud hosting provider with a passion for technology. We provide a wide… Learn more about Hyve Managed Hosting.
eUKhostSpotlighteUKhost Ltd. is operated from our registered office based in Leeds and data centres in Wakefield, Maidenhead and Nottingham. We… Learn more about eUKhost.
BlueVPSSpotlightVPS hosting from BlueVPS — your reliable choice! Guaranteed resource availability due to KVM virtualization Unlimited VPS means… Learn more about BlueVPS.
GigaProsGigaPros is a full-service web hosting company founded in 2008. Since it's inception, it have been growing steadily with a solid… Learn more about GigaPros.
HostingsourceOffering reliable, scalable solutions for customers of all sizes and services. We supply all of the servers, software, bandwidth… Learn more about Hostingsource.
Citadel ServersWelcome to Citadel Servers. We offer Game servers, Dedicated servers and Web-hosting as well as other various hosting… Learn more about Citadel Servers.
GTHostWe provide Instant Dedicated Servers in Chicago, Toronto and Frankfurt. We use the latest Supermicro blade servers, Intel… Learn more about GTHost.
HOSTKEYHOSTKEY is a fast-growing hosting provider. For more than 10 years we have been providing services for hosting and renting… Learn more about HOSTKEY.
NetShop ISPNetShop Internet Services is an Award Winning Data Center Services & Server Hosting Provider with privately-owned Infrastructure… Learn more about NetShop ISP.
ReliableSite Reviews (23)
- ★★★★★18
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★5
Review Summary
Generated using AI from real user reviews
ReliableSite wins strong praise for pricing and network quality, but suffers from inconsistent customer service experiences that leave some users frustrated. The overwhelming majority of reviewers—17 out of 23—award five stars and consistently highlight competitive pricing, fast support response times, and excellent uptime. Customers across multiple data centers (Miami, Los Angeles, New York) report high reliability, and several mention consolidating servers from competing providers to ReliableSite.
However, the six one-star reviews paint a starkly different picture. These users report slow initial setup, unresponsiveness to service requests, refusals to replace or upgrade hardware, and billing disputes. One reviewer described a two-day setup process plagued by OS and licensing failures; another complained of three to four email exchanges just to partially resolve issues. A third felt abandoned after service discontinuation and denied a refund.
The gap between experiences suggests ReliableSite may deliver well for established customers with straightforward needs but struggles during onboarding or when handling complex requests and policy exceptions. Support quality appears uneven—some praise sub-ten-minute response times, while others report prolonged delays. For buyers, this means the company's value proposition is real, but success may depend heavily on your specific use case and relationship history with them.
★★★★★
Tuesday, June 25, 2013
Minecraft Hosting“We're about 2 years into using ReliableSite for our Minecraft…”
We're about 2 years into using ReliableSite for our Minecraft game hosting and have 19 dedicated servers with them. The network is top of the line, we haven't seen such great uptime and overall quality with any other provider that we use. Support is quick to respond and knowledgeable. Pricing is the best you'll find for the overall quality of the service. I really hope they start offering more locations in the future.
★★★★★
Tuesday, February 19, 2013
Solo“I love ReliableSite. I went from a few others and…”
I love ReliableSite. I went from a few others and ended up with ReliableSite. The service I received is impeccable. The team are great. They'll make sure you're accommodated, happy, and will make you a great deal. Just go with them. Seriously. I once needed four OS re-installs in a row. They did it and refused to bill me for it.
★★★★★
Saturday, October 29, 2011
“They say the customer is #1, yet every time I've…”
They say the customer is #1, yet every time I've had to put a ticket in, its been 3-4 more e-mails before they even half fix it. Their owner has a "leave us alone" approach to handling customers, and hides behind his e-mail, rather than trying to fix the problem and communicate with his customers. They also state they are devoted to complete professionalism. I'd call them crooks instead.