RepuGen

RepuGen

Serchen Index

66.00
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What is RepuGen?

RepuGen is a healthcare reputation and review management software that prevents almost every negative review by quickly identifying unhappy patients, notifying you instantly, and intercepts them before they get a chance to vent online. It has a 80% service recovery rate through a simplified and automated outreach process.

With RepuGen, you’ll consistently gather real, positive reviews with a 4-5 star rating on sites like Yelp, Google, HealthGrades and RateMD.

RepuGen gathers genuine patient feedback and converts it into intuitive charts and reports to help you understand exactly where your medical business is succeeding and where it needs improvement.

The software will provide the tools you need to monitor and improve staff and provide patient care. You can measure patient satisfaction and view trends by location and physician to gain insight into where you may need to improve your patient care.


Features

√ Negative Review Protection
√ Feedback Collection
√ Complaint Monitoring
√ Text message outreach capabilities
√ Patient satisfaction monitoring tools
√ Employee rating functionality
√ Real-time analytic and reporting
√ Online Reputation Monitoring

Who we serve:

Medical groups, urgent care centers, dental practices, hospitals, doctors and physicians.

RepuGen Key Features

Feedback Management

Customer satisfaction monitoring

Notification and Alerts

Complaint Monitoring

Online Reputation Management

Customer Review Management

Survey

Healthcare Reputation Management

What is RepuGen?


RepuGen Product Details

Negative Review Protection, Positive Review Acquisition, Patient Service Recovery, Patient Sentiment Analysis, Immediate Patient Feedback, Reporting & Management Tools, Stand Out On Search, Online Reputation Monitoring


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RepuGen Reviews

5.0

Excellent!

1 Review

Last reviewed on
09 August 2017

What do you think?

Help other software buyers make informed decisions.

Thursday, August 10, 2017

RepuGen to a large extent changed the way I dealt with my patients. Before RepuGen, I was doing well but had no idea what my patients thought about me. Once I started getting feedbacks, good ones would make me happy, but it's the bad ones that really helped me understand where I am going wrong. Sometimes you don't learn with one bad review, you get similar review with another patient - then subconsciously you correct yourself and that type of bad review slowly goes out. It's been about six months now, and bad reviews have become very very rare. Sometimes complacency sets in, then again you get a bad review - a wake up call. So overall an excellent tool for self regulation. THANK YOU RepuGen ??

Response from RepuGen:
10 August 2017 at 10:30

Thanks Dr. Kochgaway for your kind comments. We are striving to bridge the gap between the actual patient satisfaction reality and the artificial alternate reality created by a few unhappy patients. It is gratifying to see our platform make online reviews consistent with actual patient satisfaction. Please check our new marketing feature that provides patient sentiments based on their comments.

2 of 2 people found this review helpful.
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