What is Retensa?
Retensa is a leader and innovator of employee retention strategies. Their services help organizations improve employee engagement, increase productivity, and become an Employer of Choice. Retensa combines HR experience and web-based technology to develop, motivate, and retain your best employees. Retensa’s solutions and HR metrics reduce the cost of managing employees, increase Human Capital ROI, and create a high-performing workforce. Retensa and its employees are passionate both about what we do and who we work for. The ability to attract, motivate, and retain employees drives a company’s brand and its sustainable competitive advantage. As the world’s leading innovator of employee retention strategies, we provide the tools for you to predict and prevent breakdowns in your Employee Lifecycle. Your organization can create a culture of retention so you know where, when, and how to retain your best employees, reduce the cost of turnover, and increase talent ROI. Retensa's scientific approach removes the guesswork to reducing employee turnover, ensuring that your talent stays with you instead of joining the competition. The employee retention experts at Retensa launched the world’s first Exit Interview Research Study to capture modern employee exit interview program best practices, trends, and challenges. The exit interview research study provides a benchmark in modern exit interview practices, answers common exit interview questions, and will broadcast an abstract of results for the first time in this webinar. Join us to learn how to launch your exit interview solution, calculate the impact of exit interviews on performance, and incorporate best practices in conducting exit interviews. Services: >Diagnose, Predict, and Prevent Turnover >HR Metrics and Predictive Analytics >Retention Skills Training for Managers Software: >TalentPulse®: Real-time Employee Survey Feedback Platform >HRMetricsPro: HR Metrics Dashboard for big data in HR >ExitPro®: Automated Exit Interview Software For more information about Retensa, visit www.retensa.com or call 212.545.1280.
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Retensa Reviews (14)
- ★★★★★11
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Retensa earns strong user satisfaction across its employee retention and exit interview tools, with most reviewers praising the platform and service. Users consistently highlight ease of use, responsive support, and actionable insights into retention drivers. The team receives particular acclaim for personal, hands-on partnership—stepping in under tight timelines and adjusting based on feedback. Customers report tangible benefits including better understanding of turnover costs, improved data consolidation for reporting, and ability to identify stronger hiring profiles based on leaver data.
The main criticisms are minor. A few users note a high initial learning curve and occasional incomplete exit survey responses, which some attribute to the digital format feeling less personal than face-to-face interviews. Price is mentioned as higher than competitors, though reviewers generally feel the ROI and value justify the cost. One user flagged a technical challenge around updating organizational hierarchies post-reorganization, though they note Retensa support is helping solve it.
Overall, the feedback strongly favors Retensa. Five-star reviews dominate the set, and even the 4-star reviews acknowledge solid functionality; complaints tend to be either minor process friction or the inherent trade-off of digital-first survey tools. Users appear to value the combination of straightforward software and attentive service highly.
★★★★★
Wednesday, August 11, 2021
““Retensa has helped us to understand the sentiment of our…”
“Retensa has helped us to understand the sentiment of our leavers and enhance our employer brand” Overall: We are leveraging Retensa to deepen our understanding of what makes our company an amazing place to work and what we can do to continue to improve our employee experience. The simplicity of the product combined have yielded vast insights into a number of strategic objectives of our firm. Pros: As an HR practitioner, I like the insights from the dashboard coupled with the report subscription capability, raw data reports, ability to understand the balance of reasons to stay vs. leave, and vast demographic filtering capabilities. Cons: One challenge we run into is how best to update the organizational hierarchies after a reorg to enable trend analysis. We are working with the Retensa support team to improve our process which will enable business line reporting to be more accurate and dependable.
★★★★★
Wednesday, August 11, 2021
“"Retensa Rocks!" Describe the project or task the provider helped…”
"Retensa Rocks!" Describe the project or task the provider helped with: Retensa is an invaluable resource for employee retention. What do you like best? Incredible software and the team behind it. What do you dislike? There is nothing about Retensa that I dislike. What problems are you solving with the provider? What benefits have you realized? The problem I am solving with Retensa is how to improve employee retention for our firm. The benefit I have realized is improved employee retention.
★★★★★
Thursday, February 7, 2019
““Great Program” Pros: Ease of use and ample support when…”
“Great Program” Pros: Ease of use and ample support when there are questions Cons: Exit interviews do not always get completed
★★★★★
Thursday, January 10, 2019
“What do you like best? The level of customer service…”
What do you like best? The level of customer service provided by Chen and her team! They go above and beyond on meeting our needs. Their response time is very impressive! What do you dislike? Overall the product meets our needs we have minimal issues with ExitPro. What problems are you solving with the product? What benefits have you realized? Insights into why our employees are voluntarily leaving our organization. These insights allow us to make changes within our organization to better improve the employee experience and reduce the changes of our employees leaving.
