CallView360 powered by RingSquared

CallView360 powered by RingSquared

3 Reviews

What is CallView360 powered by RingSquared?

Gain access to hundreds of valuable call tracking and analytics data points on every inbound and outbound call to your business. CallView360® call tracking and analytics software gives you instant insights, AI-driven conversation analytics, custom reporting, and easier offline and digital marketing performance tracking.

CALL TRACKING BENEFITS

  • Track Calls to their Source: Using dynamic tracking numbers you insert into your website, landing pages, online ads, and more, CallView360® tracks calls to their source and help you identify and report where they come from

  • Gain Customer Insights - Understand your customer’s emotions, attitudes, and buying behavior with our AI-driven analytics to measure call scores, caller sentiment rating, perform speech analytics & more

  • Measure Your Marketing ROI - Easily track leads and conversions driven by your marketing campaigns, integrate CallView360 with your sales programs to attribute sales to their lead source, and report each campaign's ROI to make fully informed business decisions

KEY FEATURES

Used by agencies, franchises, direct response advertisers, in-house marketing teams, and businesses of every size, CallView360 gives you direct access to your call records and tracking tools:

  • Call tracking phone records to easily view & filter tracking data

  • DNI (dynamic number insertion) to track & attribute marketing campaign calls

  • Measure media performance by tracking leads for digital, print & more

  • Easy tag management to enhance call records

  • Built-in AI analytics tools for advanced reporting

  • Custom KPI dashboards to manage your most popular reports

  • Real-time ROI reports & on-demand campaign tracking data

ABOUT RINGSQUARED

Transform your communications with RingSquared, the trusted provider for end-to-end voice, analytics, and data solutions.

CallView360 is from Dial800, a RingSquared brand and pillar in the direct response tracking industry for over 30 years. CallView360 is built on RingSquared's network of switching facilities with redundant architecture to ensure every client gets the reliable network and superior solution performance they need.

Known for their scalable business network options, RingSquared serves a diverse customer base of business enterprises, government agencies, contact centers, application providers, and more.

Key product offerings include cloud-based voice and data solutions, CCaaS and UCaaS, SD-WAN, call tracking, AI-powered analytics, and more.

Choose RingSquared for:

  • Carrier-Grade Redundant Switching Facilities: Our switching and routing facilities feature a geographically-redundant architecture built on Microsoft's Metaswitch, Ribbon's Sonus 7000 SBC platform, and VMwear VeloCloud to ensure you get a high performing, reliable network

  • Best-Fit Solutions: Our best-fit approach evaluates all available carrier, data, and communication providers to create custom blends of services & solutions unique for your business

  • Flexibility for Future Growth: Our cloud-based systems easily integrate with each other & other business services, scaling with your needs now and in the future

  • 30+ Years of Experience: With 30+ years of telecom experience, RingSquared brings proven leadership, knowledge, and skills to every partner and client relationship

  • 24/7 Customer Service: To support your essential communication services, RingSquared's support team operates 24/7 from offices in New Jersey, New York, Texas & Washington

Serchen Index

61.00
61
Employees
3
Reviews
16
Followers
247
Likes

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CallView360 powered by RingSquared Reviews

5.0

Excellent!

3 Reviews

Last reviewed on
22 August 2022

What do you think?

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Thursday, August 18, 2022

Easy to set up easy to route, inexpensive enough to include without charging the customer anything or a nominal fee or a pass through! The biggest benifit is being able to show response on an ad campaign when the [SENSITIVE CONTENT]- who likely is not taking calls does not think he is gtting a big enough response some times we listen to calls together sometimes I send the calls and sometimes they log in but it makes our efforts transparent and the success is obvious at the end of the day its proof we are doing our job for the client.

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Monday, August 8, 2022

Callview 360 has been very helpful in operating our complex phones system and network. The ability to handle, and customize our incoming calls is vital to the leads system in or business. The software is very easy to use, with customer support always there if you need it!

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Wednesday, July 27, 2022

I benefited by being able to really see what my call center representatives are doing and narrow down how to train them where it was needed. I liked the fact that it was accurate. It also helped us to offer more training to our representative.

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