What is Roby?
Roby Help Desk is a refreshingly simple alternative to complex ticketing systems for those looking to streamline internal support. Submit, resolve, and automate IT issues, HR questions, and more without leaving Slack or Teams.
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Roby Reviews (1)
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Roby solves a real pain point for tech support teams juggling multiple communication channels. The core appeal is straightforward: it consolidates customer issues into Teams, eliminating the need to switch between accounts or platforms. Users praise the customer service alongside the product itself, and the efficiency gain of staying in a single workspace appears genuinely valuable for support-focused teams. With only one review available, it's hard to assess how the tool performs at scale or what friction points users might encounter, but the reviewer's enthusiasm suggests it delivers on its core promise for the right use case.
★★★★★
Thursday, September 17, 2020
“This app is amazing. The customer service is too! I…”
This app is amazing. The customer service is too! I have been looking for a way to have all my communicate there tech problems to me while staying in Teams and it has always been a nightmare to do. Until now! Little Roby is like my mail boy bringing me everyone's issues in a instant. I no longer need to be signed into multiple accounts to deal with all my clients I just stay in mine. THIS IS A MUST HAVE FOR TECH SUPPORT!!!!!
