Wednesday, February 13, 2019 #65675 Nathan Sanders from HRCA.com Avoid this provider at all cost. We are a small non-profit Association that had our web site developed then hosted with RoseHosting. The site cost us about $3000. Once this site was installed we set up auto-pay and they continued to bill us annually with no problems. When our credit card on file expired in January after the 3rd year of auto renewing; they sent automated email reminders which were not received on our side. We were advised by some of the association members in early February that our site was down. We followed up with Rose Hosting immediately and their billing and support said they had deleted all of our data and there was no way for us to pay a re-reinstatement fee to have our site and data restored. This was done on the 27th day of January. Also, they had made no effort to call or text us to notify us the billing had expired before deleting all of our data. In addition when we spoke to the billing support they were highly unprofessional. Your data is definitely not backed up or secure with this company and they do not have your best interest in mind. Response from RoseHosting:17 November 2020 at 06:06Unfortunately, every company will cancel the service if it's unpaid for a certain time period. Our billing processes are outlined in much detail in section 6 in our TOS (Terms of Service) at https://www.rosehosting.com/tos.htmlWe sent numerous emails to the customer notifying him that his account is unpaid. We have also temporarily suspended (shut down) his server after his invoice was 7 days overdue and sent him a notification about this as well. He did not notice his site being offline for over 20 days and simply ignored all the notifications. After his invoice was over 30 days overdue his server was terminated as scheduled. Even then it took him additional 20 days or so to notice that his site is offline and contact us. Usually important sites/systems are being monitored by a third party exactly to avoid such scenarios, but it seems they did not have any site monitoring that would notify them if their site was down. 0 of 1 people found this review helpful. Did you find this review helpful?
Friday, September 21, 2018 #62107 r jasmin from na dont trust this company. "out for processing" is a corporate excuse for "were not comping you"-heard that line w green dot too. NOTHING back for over a month. these cretins dont know jack-couldnt code to save your life but want to be pronounced as the bees knees. never even heard of em and Ive been around web hosts since they claim to be online. prices are a rip off-theres no help, its script kiddies with an agenda like host gator. 0 of 1 people found this review helpful. Did you find this review helpful?
Wednesday, September 20, 2017 #55481 Jerry T. from Sysadmin Very nice support from the support team. Reliable uptime too. Definitely staying for the future here. 5 of 5 people found this review helpful. Did you find this review helpful?
Friday, April 28, 2017 #53626 Randy from RyWebDev Solutions Helped me set up my server and got my sites up and running in minutes. Great host! 2 of 2 people found this review helpful. Did you find this review helpful?
Monday, February 20, 2017 #52615 JJ Changing hosts was a task I was used to do in the last couple of years, if I remember I changed 4 in total. This year I joined Rosehosting and I think I finally found the perfect host for me. The technical support is available at any moment and provides accurate answers to all my questions. Never seen such a good responsiveness from a support team in the industry. The speed of my site improved and no spam is coming from my site after they helped me to clean everything. Thanks for the fantastic support guys. 2 of 2 people found this review helpful. Did you find this review helpful?
Thursday, January 5, 2017 #51527 Don Self from Tech Geeks LTD It’s been a year and I am so glad of choosing RoseHosting as my hosting provider. 100% uptime, no latency on servers and the support is a must! Strongly recommending to everyone. 3 of 3 people found this review helpful. Did you find this review helpful?
Friday, December 9, 2016 Verified Review #51163 Jenny Farrant Got a VPS from RoseHosting and they migrated my websites for free. They even setup fail2ban for me. Thank you RoseHosting admins! 3 of 3 people found this review helpful. Did you find this review helpful?
Monday, October 17, 2016 #49807 Donald Miles from no company This is my 2nd Rosehosting review in about a week. I gave them a pretty serious task about my mail server and they passed it with flying colors. There is nothing that these guys cannot do, amazing. 3 of 3 people found this review helpful. Did you find this review helpful?
Friday, September 23, 2016 #49514 Nout Meijer from Blogger Great hosting. Get them if you want good 24/7 support. They always respond fast 6 of 6 people found this review helpful. Did you find this review helpful?
Monday, September 5, 2016 #49162 Gwen S from Artist's Co-op As a start-up and OCD control freak, the concept of letting someone else manage my site just made me break out in sweat. On the other hand, learning Wordpress was equally daunting...Enter the best, most amazing, simply spectacular Wordpress Handholding service, EVER!!! I wake up happy and at peace everyday knowing that no matter how badly I mess up my site, Rosehosting is there to gently and kindly save me from yet another "unforced error". Get the VPS, protect your business and sleep better at night. 3 of 3 people found this review helpful. Did you find this review helpful?