Sensical
★★★★★ 5.0 · 1 Review
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Sensical Reviews (1)
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Review Summary
Generated using AI from real user reviews
Sensical's technical customer service stands out as a major strength, with users praising quick email responses that typically resolve issues on the first contact. The company isn't positioned as the cheapest option, but reviewers feel the quality justifies the cost. Support is email-based for non-critical issues rather than phone-accessible, which requires some adjustment but appears acceptable given the responsiveness. One user noted the transition process to colocation services could have been smoother, though they remained satisfied overall.
★★★★★
Friday, February 3, 2012
(Private)“The technical customer services is really 2nd to none. Whilst…”
The technical customer services is really 2nd to none. Whilst they may not be the absolute cheapest, they do deliver. Lack of phone support for non critical issues means you have to be happy with email communiations, but emails are responded to quickly and usually resolve any issue first time. Recently moved my managed servcies with Sensical to colocation of my equipmnet - they could have made it easier for me. Very happy.