What is ServerMania?
ServerMania is a Canadian company with over a decade of experience building high-performance infrastructure hosting platforms for businesses globally. We offer a wide range of fully customizable dedicated, hybrid, cloud, colocation and IP Transit services. Our mission is to empower clients by equipping them with fast, reliable, innovative infrastructure hosting while upholding a 100% network uptime SLA. This is assisted by a 24x7x365 rapid response team — one with some of the best response times in the industry.
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ServerMania Reviews (36)
- ★★★★★29
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★7
Review Summary
Generated using AI from real user reviews
ServerMania receives overwhelmingly positive reviews, though a small cluster of serious complaints deserves attention. Most users praise responsive support, competitive pricing, and reliable uptime, with many mentioning fast response times (often under five minutes) and 24/7 availability. The service appeals to business owners, developers, and webmasters who value straightforward provisioning and a high-spec infrastructure bundled with features like automatic backups.
However, five 1-star reviews raise red flags that suggest systemic issues. Users report extended outages lasting 48+ hours, servers being wiped due to billing errors (like outdated payment information), and poor infrastructure performance (slow speeds, high ping). One customer complained about unresponsive live chat at the sales stage, while another described a sharp decline in support quality and control panel functionality over time. A third reported persistent access issues with the website and control panel that went unresolved.
The gap between the 5-star majority and the 1-star minority is stark. While satisfied customers consistently highlight excellent support, unhappy ones describe ignored support tickets and dismissive handling of critical problems. Buyers should weigh the strong consensus on pricing and support responsiveness against credible reports of account termination, downtime, and access failures—particularly those affecting core service delivery.
★★★★★
Wednesday, October 15, 2014
“very bad support, very bad services, very big ping, VPS…”
very bad support, very bad services, very big ping, VPS is down, i have 4gb of ram, but at 1.5gb ram vps dont work
★★★★★
Wednesday, October 15, 2014
“I have been with Servermania for some time and I…”
I have been with Servermania for some time and I think that now is right time to drop a few lines about their services. I want to start with the signing up process. Everything was processed very fast and I hadn’t had to wait more than a few minutes for my account to get approved. Right after the payment I got my 1 GB cloud account. I pay $15 per month and I have to say that I’m satisfied with: - Connection speed - Support team: Their support team is very helpful - Price. Well worth the my money I think. I do not have complicated web sites, but so far I’m really happy with their service.
★★★★★
Friday, October 10, 2014
“I used to have a great time here at servermania,…”
I used to have a great time here at servermania, but now the quality has dramatically de-graded. The communication through support is terrible, I ask a question and they ignore half of it, I state something in a support ticket, and they ignore it. There new control panel is also crap, they no longer have restart buttons in the panel - you have to download a file and run it, which I can't due to Java issues. Overall this company has gone downhill in my opinion, I do not recommend them again.
★★★★★
Wednesday, October 1, 2014
“Not happy with their product. I am unable to access…”
Not happy with their product. I am unable to access my website or control panel most of the time and they have yet to fix the issue. Bought the package on sale. Great price, but not worth it if I you can't work on it.
★★★★★
Monday, April 15, 2013
“I use ServerMania for my online gaming, my experience with…”
I use ServerMania for my online gaming, my experience with this server has been nothing but pleasant. I can now do some gaming and run my regular aps without my computer stuttering and freezing up. Would highly recommend ServerMania!
★★★★★
Monday, March 18, 2013
Single Look Communications, LLC“ServerMania provides the best Dedicated Servers available online today. I…”
ServerMania provides the best Dedicated Servers available online today. I have used other providers but never had been given the level of service I received from ServerMania. I highly recommend this to everyone!