Sibername

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Sibername Reviews

4.8

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(99 Reviews)

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from Bartender Atlas

Wednesday, September 27, 2017

I cannot recommend Sibername enough. I have multiple websites and had another host for years. After so many problems, I migrated over to Sibername and haven't looked back. The migration was seamless and their customer service is ridiculously awesome. Never have I felt so comfortable with a host knowing that they are always there for me if I need any help.

1 of 1 people found this review helpful.

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from Willow Tree Mediation

Wednesday, September 20, 2017

I have had my website hosted by Sibername since 2010. Sibername has excellent tech support and goes above and beyond to ensure customer satisfaction. They have consistently given a prompt response and quickly resolved any of my questions.

4 of 4 people found this review helpful.

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from The Vibrant You Training Institute Inc.

Wednesday, June 7, 2017

Sibername offers THE BEST customer service. I rarely write reviews but i HAD to write one because my experience with Sibername has been AWESOME!!!

When my team was setting up our new website and email, I called and emailed their support and tech team non-stop for days (seriously! Over 10 times in a couple of days). The team (Dustin, specifically) was very patient with me and generous with his time. He answered all of my questions in such a timely manner. I have the utmost confidence in Sibername and am so grateful they take their customer service so seriously. A less than 1-hr response time is the best in industry. What a treat to work with such a professional company. THANK Y OU SIBERNAME! :-)

2 of 2 people found this review helpful.

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from Well Matched Couples

Friday, May 12, 2017

What a pleasure it is for me to write a review for Sibername! I've been using their services for the last 13 years, and I've always been impressed by their dedication to just take care of whatever I need without any hassle. What impressed me the most is the number of times I would register a new domain name with them, and I would try to configure the Advanced DNS myself. Normally, they charge a small yearly fee to handle all these requests for their clients, but several times over the years, when I had trouble doing it by myself, I would ask for their help and they would simply fix my mistake right away without charging me anything. I've never met these people in person, which is obviously the case with most online businesses we deal with, but there seems to be a culture of respect and kindness among the staff of that company. I've never stayed this long with any e-commerce company before. but they sure have earned my loyalty. I've also always enjoyed the simplicity of their website, how everything just works, without a lot of hype, without flamboyant graphics trying to impress you. Everything just works, period. I don't like hype myself. Just plain old reliability. That's what I'm about, and that's what I appreciate most about Sibername. One day, when one of my projects does really well and I need a company that I can count on to help me deliver a reliable service to my clients, these are the people I'll be calling. I rarely write reviews. When I do, it's a good one, and it's well deserved. I get nothing in return for writing this, nothing at all. I just believe that when people put a lot of heart into what they do, and others can benefit from it, they should have the publicity. It's that simple.

2 of 2 people found this review helpful.

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Thursday, December 22, 2016

Now over a dozen years of being totally satisfied with the service provided by Sibername!
~ G. M. MacLean, Mississauga, ON

4 of 5 people found this review helpful.

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from Chinook Fuels Ltd.

Tuesday, December 13, 2016

Have been using Sibername since 2006. Very happy with the product, service and pricing.

3 of 3 people found this review helpful.

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from Jack Support

Friday, November 18, 2016

Perfect in every way !! Thanks to all of you from Sibername :-)

4 of 4 people found this review helpful.

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from NICS LTD

Wednesday, November 16, 2016

I've been buying domain names for a while, for myself and for clients. Sibername is top notch! You just can't get the same level of personalized service anywhere else.

2 of 2 people found this review helpful.

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from PCD

Monday, October 31, 2016

Sibername is a very serious company. I buy all my domains from them . You can trust they offer the best service. Their website is easy to understand, no hidden fee, no problem. I would recommend it without a doubt .
Eli

1 of 1 people found this review helpful.

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Monday, October 24, 2016

I have been a Sibername customer for almost 10 years. They host all my online business. They are fantastic! Incredibly helpful, professional and responsive.

4 of 4 people found this review helpful.

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from Interface Agency

Wednesday, October 5, 2016

Incredible service... 5/5. Requested DNS help that was above and beyond the paid service, and was helped very quickly for free.

4 of 4 people found this review helpful.

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Monday, September 19, 2016

I've had a small site hosted with Sibername for years. My two requests for help over all those years have been answered in minutes, and the problem resolved in less than 20 minutes. Great, fast service from people who really seem to want to help!

3 of 3 people found this review helpful.

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from Seethelist.com

Monday, August 8, 2016

High five for awesome support and fantastic customer service.

5 of 5 people found this review helpful.

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from Aizan

Wednesday, August 3, 2016

Cheap, Canadian, and personal.

5 of 5 people found this review helpful.

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from Robb and Co

Friday, July 29, 2016

Sibername's support staff have been a HUGE help to me.

For example, I was building a new site (using Wix) for a .ca domain I purchased at Sibername. In addition, I was trying to connect a new email account for that domain...email hosting with Microsoft.

And I was having a BRUTAL time getting all the CNAME, A Records set up correctly.

Wix support was brutal...sending me links to support articles instead of offering actual help

The Microsoft guy was good, but didn't want to offer any help outside of the Microsoft universe

Sibername support not only spoke to me in language that made sense to a non-expert (me), he offered advice on how to modify settings on Wix & Microsoft AND ended up speaking via email with the Microsoft guy to make sure they were on the same page.

All this for the cost of a single domain registration fee.

Above and beyond.

As a result, I am going to register all my domains (registered a new .to domain today) here at Sibername AND will continue to spread the word about Sibername's high level of customer service

5 of 5 people found this review helpful.

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from Loach Engineering Inc.

Wednesday, June 29, 2016

These folks are the third or fourth hosting company I've used in the past ten years for reselling hosting services. Unbelievably great. First class service, fast server response, and perfect reliability. We can all relax. Thank you!

5 of 5 people found this review helpful.

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from Independent web designer

Wednesday, June 22, 2016

These guys are totally first-rate. I've moved several sites to them over the past couple of years, often with complicated technical requirements -- their service has always been very fast and very efficient.

If great support is your priority, you can't go wrong with Sibername.

4 of 4 people found this review helpful.

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from Amintro

Thursday, April 21, 2016

I can't say enough about the high level of professionalism, efficiency and support I've received from Sibername. Transferring my account from another well-known service provider, based on an e-commerce professor's suggestion, was one of the best moves I've made. Their responses to my inquiries are beyond fast, they're high-speed, and they've provided solutions immediately, to challenges we're facing from development on our end; not theirs. I recommend Sibername to any friends, peers and colleagues who are in need of hosting support and services. You can't go wrong having Sibername on your side.

6 of 6 people found this review helpful.

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from The Parent Group

Thursday, March 10, 2016

We have been with Sibername for going on two decades and have always been impressed with their client care as well as the reliability of their servers. We recently had an issue with the renewal of one our domains, but their operations manager was quick to rectify the situation and more than made up for the error. They truly demonstrated their appreciation for our long-term business, and left us feeling, once again, that we are in very good hands.

8 of 8 people found this review helpful.

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Friday, March 4, 2016

I have been a Sibername customer and agent for many years, and have always found the service and support to be quick and efficient. I am a true fan.

7 of 7 people found this review helpful.

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from Nerdary

Wednesday, February 17, 2016

Small billing issue today, contacted customer support and was provided the steps to take in a prompt fashion. The issue was resolved within two hours. Can't ask for better then that!

6 of 6 people found this review helpful.

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from ambiance

Thursday, January 28, 2016

My experience today with Ren was fantastic.
It took less than 2 hours to respond to and then completely resolve the issue I contacted Sibername for.

Thanks again!
Maria

7 of 7 people found this review helpful.

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from MIAAU

Friday, January 22, 2016

Prompt and effective service. These people actually seem to want to help. They really help, even if it takes all day to fix everything. I send many emails and for them is like creating multiple tickets. They respond promptly and get the job done. Even if they are anoyed by many emails with lots of different questions. They are consistently helpful, above and beyond the call of duty, frankly alexly seriusly for real :) Have a great day!

7 of 7 people found this review helpful.

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from Kellyparke.com

Monday, January 4, 2016

Using sibername is the best choice I could have made for maintaining my websites. The customer service is top quality and very fast! I love these guys.

10 of 10 people found this review helpful.

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from Artistri Sud

Tuesday, December 29, 2015

Prompt and effective service. These people actually seem to want to help. They respond promptly and get the job done. Moved from just domain name hosting to web hosting a few months back, and consistently helpful, above and beyond the call of duty, frankly.

6 of 6 people found this review helpful.

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from The Got Group

Tuesday, December 15, 2015

Been with Sibername since the beginning. They provide insane support and know their game. Like an inside IT dept for us extreme entrepreneurs, cheers, gents, and thank you, Peter

11 of 11 people found this review helpful.

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from Well Matched Couples

Wednesday, December 9, 2015

I've always had excellent service from this company. I've been using them for about 12 years.

10 of 10 people found this review helpful.

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from acreativenature.ca

Thursday, November 19, 2015

They have provide excellent support every time I have inquired and have always gone beyond in making sure I understood the process. I recently transferred the websites that I manage to Sibername and the main reason was the excellent support team.

11 of 11 people found this review helpful.

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from Samalander-OS Ltd.

Wednesday, November 4, 2015

As a hosting provider company these guys are great! Problems with your website are addressed promptly in understandable language. Highly recommended.

9 of 9 people found this review helpful.

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from Cheerful Chaos

Monday, November 2, 2015

Sibername provides individual service to each user. For the few dollars I spend on my registrations, I feel that I have an expert on websites and internet issues ready to assist me as needed.

6 of 6 people found this review helpful.

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from NDZ

Wednesday, October 21, 2015

You guys always treated me as your family member. Awesome customer service, fast and efficient!!

7 of 7 people found this review helpful.

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from Sanofi

Wednesday, October 21, 2015

Thank you very much for your prompt responses, excellent service and competitive price.

You guys are the best.

Highly recommended!

3 of 3 people found this review helpful.

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from Web Design

Wednesday, October 21, 2015

Quick response

I really like the way their support team deals with website technical problems - they are very quick and up to the point.

5 of 5 people found this review helpful.

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from RÉMUNÉRATION PLUS RSG

Wednesday, October 14, 2015

Just move with them for my website and email, the service is excellent ans the price is realy competitive

5 of 5 people found this review helpful.

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from GuruChela

Thursday, October 1, 2015

I am new customer. To fast response and helpful. Thanks .

6 of 6 people found this review helpful.

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from ISFW

Tuesday, September 22, 2015

I have been a Sibername customer for many years now, and the customer service has always been prompt, and even though sometimes it might be difficult to explain just through an email what answers we are looking for, the representatives always make an effort to understand the situation that is explained and are good at pointing us in the right direction or fixing the issue themselves, thanks!

6 of 6 people found this review helpful.

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from MyCoolCoin

Tuesday, September 1, 2015

Thank you very much guys for the prompt feedback explaining the problem I was experiencing and letting me know how it is being resolved. Its been couple of years now.. Thanks again.. :) Much appreciated.

6 of 6 people found this review helpful.

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from inkyfresh designs (inkyfresh.com)

Monday, August 3, 2015

never had an issue whatsoever when i was there.(changed for another company i was already using before them.) would recommend no problem.

6 of 6 people found this review helpful.

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from J Buchan

Friday, July 31, 2015

Awesome support and incredibly quick response. Executed perfectly. Much appreciated!

7 of 7 people found this review helpful.

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from Munter Westermann

Tuesday, June 16, 2015

Albert, Dustin, Dhanush, Prajith, and the rest of the team have been outstanding. They are fast to reply and resolve issues. I have a huge comfort level knowing that they are available to fix issues that come up. Highly recommended!

5 of 5 people found this review helpful.

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from FrogHeart Communications

Friday, May 29, 2015

Prompt service with regard to an email problem. The files on the nameserver were changed and my email was being delivered into my mailbox within 2 hours. Thank you!

5 of 5 people found this review helpful.

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from Global Printing

Friday, May 15, 2015

Sibername has been nothing short of amazing for our marketing company. They are always willing to lend an extra hand to ensure all of our websites are functioning correctly and there are no issues.

Their online support is almost instant and we couldn't be happier with the way that they handle and resolve all issues. Whether it be email, website or hosting related, they provide exceptional support. We will certainly remain long term customers as we continue to expand our business - The Global Printing Team

5 of 5 people found this review helpful.

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from Marcelleman.com

Thursday, May 7, 2015

We have used Sibername for many years, and are VERY satisfied with the service. Whenever we have needed help, Sibername has been quick to respond. Thank you, Sibername, for your excellent service.

4 of 4 people found this review helpful.

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from Coleman-Dias Construction Inc

Tuesday, May 5, 2015

Sibername has been our domain name and website host since we developed our first website. They have always been great to work with. On the rare occasion where I needed help with resolving a problem, they were extremely quick in responding and resolving the issue, or providing suggestions on how to resolve the issue even with the problem had nothing to do with them. Very happy customer!

4 of 4 people found this review helpful.

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from MLG LLP

Wednesday, April 1, 2015

Very pleased with support and hosting provided by sibername! They get my money!

3 of 3 people found this review helpful.

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from KMR Enterprises

Thursday, March 26, 2015

Great service. Always prompt and professional. I have been using Sibername for years and would recommend them to any business associate or friend.

6 of 6 people found this review helpful.

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from MyCoolCoin

Thursday, March 5, 2015

Quick and helpful. I am very happy with sibername as new customer. They helped me understanding things as new :) , moved my site pages which I uploaded wrong place. Thanks for your help guyz,

Gaurav Chauhan

9 of 9 people found this review helpful.

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from Famous Samosa

Monday, February 16, 2015

Sibername Tech support went beyond and out of their way to transfer my webpage and set it up for me. They ALL were very helpful in support and advice, and I could not ask for any thing better. Please tell all your tech support guys, a thousand thank you for me, you guys really did a lot for me.

Thx x 1000

6 of 6 people found this review helpful.

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from najafibros

Thursday, February 12, 2015

they are fast in response.
the quality is great.
very helpful cpanel.
I'm happy that I switched from GoDaddy to Sibername.

10 of 10 people found this review helpful.

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from Smoky Trout Farm

Tuesday, February 10, 2015

We have used Sibername for 10 years, and their service has be fast and thorough whenever I have needed help with anything. I would not hesitate to recommend them to anyone.

9 of 10 people found this review helpful.

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from CIAL Group

Wednesday, December 17, 2014

Very impressive customer service today. Fast and efficient. Thanks

10 of 10 people found this review helpful.

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from WT

Monday, October 20, 2014

Great customer service! It is rare that I have a problem with my website or email, but if I do, they are always quick to help. I'm constantly amazed at how quickly they respond to support inquiries, and how friendly and knowledgeable they are.

Great company to deal with. Great prices, and even better service.

13 of 13 people found this review helpful.

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Monday, August 18, 2014

Best customer service. They are quick, polite, and helpful. I bought a cheap SSL certificate from www.ssls.com and they helped me with the process and they installed it for me. I saved $47 because of them.

10 of 10 people found this review helpful.

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from SLAF Multimedia

Monday, July 28, 2014

Excellent service, fast and helpful! Great Company!

8 of 8 people found this review helpful.

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Friday, July 11, 2014

One of the best support you can get in this industry.

8 of 8 people found this review helpful.

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from IM Vermont

Monday, June 23, 2014

No matter how simple or complex my question or issue, Sibername's customer service department is incredibly fast to respond and works hard until everything is taken care of. Excellent!

10 of 10 people found this review helpful.

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from web design

Wednesday, April 30, 2014

Fast, friendly, knowledgeable service!

8 of 8 people found this review helpful.

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from eyeMac

Monday, April 28, 2014

Fantastic service which has never let me down! I don't often have problems but when I do and even if it is not a Sibername responsibility they are quick to help. I couldn't ask for more and would never change to another company.

9 of 9 people found this review helpful.

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Monday, April 14, 2014

I left Sibername, but after just a few days it was a mistake. They are extremely helpful and real people answer phones and email when you need help doing anything. No long waits, no hassles. They just make it work. Highly recommend them.

10 of 10 people found this review helpful.

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Friday, February 21, 2014

Sibername has a very good support, prompt responses to emails and fast remediation of any issue.

7 of 7 people found this review helpful.

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from Simplificare

Thursday, January 30, 2014

Have been using Sibername since 2009 for domain services. We are really pleased with their level of support. Definitely recommend.

7 of 7 people found this review helpful.

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from http://mayacivil.org/

Tuesday, January 28, 2014

I've been a regular customer at Sibername, purchasing domain names for well over a year now. Other than that, most of the time, the people they have working for them are professional and know what they are talking about. I like their domain registration tools, they also offer nice free bonuses. Happy with everything about them. Sibername has great prices, and reliability. Recommended!

7 of 7 people found this review helpful.

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from City Biz

Monday, January 20, 2014

I have been using Sibername services for years and am very pleased with their services and prices. Their support services are the very best and I don't say this lightly. They respond quickly and answer questions in a manner that is understandable. I have learned a lot from them. The auto reminders have been very helpful as well and saved me money as well.

5 of 5 people found this review helpful.

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from http://beepkeep.org/

Friday, September 27, 2013

I have been with Sibername.com for almost 3 years now and they have always been my favorite and I don’t think they have ever let me down. I'd like to say that the website's interface is easy to understand, and there's a manageable level of upselling, less than other companies. They offer a wide range of unique domain name extensions to register at reasonable rates. Pricing is comparable with other well-liked registrars. A quick Google search will also reveal some potential coupon codes I could use to save some money if needed. I would also like to add that doing routine things such as dns changes, nameserver updates and registrar transfers is extremely simple with Sibername. It is a simple domain registration site, with a handful of helpful features that are popular with reviews. I like it. Recommended!

5 of 5 people found this review helpful.

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from Caliber Fitness

Wednesday, August 28, 2013

This is the very best hosting service I have come across. I own a consortium of websites and have had to move all of them to a dedicated hosting site and after careful research, I knew Sibername was a perfect match for my needs. Sibername was the only company out there to provide extensive storage and real time customer service for their shared web hosting. I have never had any issue and they have provided me with support that cannot be beaten by any competitor.

5 of 5 people found this review helpful.

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Friday, August 23, 2013

Awesome company! Sibername has been easy to deal with and has definitely created a hosting solution that is reliable and affordable. Highly recommended.

4 of 4 people found this review helpful.

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Thursday, August 15, 2013

Great customer service, and is perfect for what I need it for. I've very picky when it comes to online servers, but this is user friendly, easy to access and figure out, and the web design looks great! Immediate response to all of my questions and concerns. Very reliable. Highly recommended. Extremely good.

4 of 4 people found this review helpful.

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from http://family-site.info/

Monday, August 5, 2013

I decided to buy both hosting and reg domains at sibername.com, although my friends recommeded me "not to put all the eggs in one basket". Got to know it is an ICANN, CIRA and Eurid accredited domain registrar. And having looked at other Domain Registrars, must say their pricing is comparable. I got really professional customer service, the support guys are responsive and always ready to explain everything I need to know. As for their server speeds, they are standard. Everything works good. I've noticed that they started to offer .PW domains. They're open, it means that anyone can register it. Even started thinking to reg one. In conclusion, if you are looking for reliable place to register domains, sibername.com is the way to go to. Thanks!

4 of 4 people found this review helpful.

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Friday, June 7, 2013

I tried this out a few weeks ago, and I have not been disappointed. I've used a couple websites like this before and this is easily the best customer service I have ever received. I definitely recommend to others.

4 of 4 people found this review helpful.

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from eggs from jesus

Tuesday, May 28, 2013

My friend recommended Sibername, so I decided to give it a shot and I'm glad I did. The customer service is excellent.

3 of 3 people found this review helpful.

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from Angle SERP

Tuesday, May 14, 2013

Sibername has provided me with great service every time that I've been in contact with them and have given me a great hosting service that finally meets my needs. Would definitely recommend.

5 of 5 people found this review helpful.

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from Angels Photography

Monday, March 18, 2013

My company will grow with Sibername and their excellent service and prices day by day. Please keep up your customer services as well as your great support.

5 of 5 people found this review helpful.

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from Becca Ann Designs

Friday, February 1, 2013

Great for hosting both my business and personal site. Customer service helped me with transferring my services and were very prompt and polite. Would recommend to anyone needing web services.

5 of 5 people found this review helpful.

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from SwiftInnovations.com

Friday, January 4, 2013

One of my friends recommended Sibername as I was very upset with my old web host. Now I am a very happy customer with fast support. Happy New Year and keep it up! Thanks.

5 of 5 people found this review helpful.

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from ConWin

Tuesday, December 4, 2012

With it's easy set up, super fast response time and live agent help, Sibername is the best that is out there! 5 stars and 2 thumbs up!

3 of 4 people found this review helpful.

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Monday, December 3, 2012

It was hard to make a choice when it came to online use. I was unsure but as I researched, Sibername was perfect for what we were trying to do. We have since been very happy with the ability Sibername has given to help us grow.

5 of 6 people found this review helpful.

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Monday, November 19, 2012

No one is better with hosting and customer service. There isnt a single thing I dont like as far as the product (speed, interface, etc). When I first signed up I needed a little bit of help to get going and the customer service was excellent.

4 of 5 people found this review helpful.

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Wednesday, October 3, 2012

I've been using Sibername for domain names for several years and have been very satisfied. The customer service is excellent and I have recommended Sibername to all my website clients!

5 of 6 people found this review helpful.

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from VMGCA

Wednesday, September 19, 2012

I have been using Sibername's services for close to five years now and I've nothing but good things to say about this company. If ever I've had a problem and needed to email them, they've been prompt to respond and have always offered resourceful and to-the-point answers.

If ever I had to evaluate (based solely on a business operations perspective) the professionalism of Sibername vs. that of the next leading Canadian competitor, Sibername would be the clear choice winner!

3 of 4 people found this review helpful.

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Monday, August 20, 2012

Sibername has been with me through various projects, I haven't had any issues, and they are always by my side when I need them.

For EVERY domain I purchase, Sibername is my first choice and recommendation.

3 of 4 people found this review helpful.

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from maniondagger.net

Monday, August 6, 2012

I'm here to thank my current web hosting provider and domain name registrar which Sibername.com. I put everything on auto renewal as last time I forgot to renew my domain name in time and my web site was not working properly due to that. It was my fault and Sibername suggested auto renewal to me and now everything is okay. Service has been just perfect for me so far. I have no complaints to share. I mostly use emails on my domain name rather than the web site itself, but it seems that both are working good. I do not care if they are the cheapest. I think that I have found my provider and I hope that it will all be as good for the next year as well.

3 of 4 people found this review helpful.

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Wednesday, August 1, 2012

Well what bad things can I say about sibername? Nothing comes to my mind. This is seriously the best hosting company I have seen in years! I also do webhosting and they helped me get everything set up properly and now im good to go for business! I will never go with any other hosting company when it comes to buying a domain name. Also, the technical support is just awesome! It's like they are waiting me for to send them emails regarding any questions. It's so fast, I get a reply in 10-15minutes. The longest wait time was about 45minutes. This is insane. Well done Sibername, you deserve your place in the internet industry! ;)

3 of 4 people found this review helpful.

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from Limestone Street Scene

Friday, June 29, 2012

Amazingly fast and helpful tech support. Turn around time is insanely quick. I am planning to continue hosting through them for a long time to come, thanks Sibername!

3 of 4 people found this review helpful.

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from vizou.com

Thursday, June 28, 2012

Sibername has the best service and response time I have EVER experienced on any host!!

3 of 4 people found this review helpful.

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Monday, June 18, 2012

Service in the industry is better than any I have come across. Love the live agent support! Have been with Sibername for ten years now.

3 of 4 people found this review helpful.

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from Contrarians Group

Tuesday, April 24, 2012

Sibername is top-drawer across the board - well done and thank you!

2 of 3 people found this review helpful.

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from gemtasticbeads.ca

Thursday, March 29, 2012

There's 5 stars to choose from, there should be 10 stars, I'm new to site building using oscommerce, so I'm forever calling support to help me out, they are always kind and easy to talk to and quickly get to the heart of my problems, you can't ask for any better, always only a few minutes and they are right there for you. Sibername is Rock-solid web host - highly recommend its hosting services!

3 of 4 people found this review helpful.

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from holyredeemer.ca

Wednesday, March 28, 2012

Quick response my charitable organization is using Sibername as our ISP for several years already. I really like the way their support team deals with website technical problems - they are very quick and up to the point.

4 of 5 people found this review helpful.

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This page was last updated 27 September 2017 09:50