Signpost

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Signpost Reviews

3.8

Out of 5 stars
(144 Reviews)

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from Pak Mail

Friday, February 8, 2019

So far so good , have already seen a few results.

Response from Signpost:
13 February 2019 at 12:13

Hi Frank, we're glad you've seen some results already and can't wait to drive even more Outcomes for your business!

0 of 1 people found this review helpful.

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from Self-Employed

Thursday, April 5, 2018

Caveat: I'm quite new to Signpost, and am a sole-proprietor tutoring service. I was quite hesitant to invest 25% of my last-year revenues in a locked-in, $2000-minimum year-long contract, but I thought it wouldn't take that many good client acquisitions to pay for itself, so I went for it. Service has been good, though upselly (there are fairly basic things like payments integration that are add-ons). My first tour-through and these are my comments: don't use a personal or multi-purpose email address. The "AI" is not, contrary to salespeople's vague claims, smart enough to pick out which emails are business-related, and I had to manually unsubscribe like 1000 inappropriate contacts it dumped into my list. I changed to a work-only email (about time anyway), but am still trying to totally cut the cord between Signpost and my personal email. Next hurdle: the CRM. It's VERY bare-bones, like less functionality than my Android contacts app -- it seems to be import-only; can't even manually add fields like phone or email, let alone create relationships. You can segment into lists, but it seems like it's built more for brute-force mass marketing to a huge list than the kind of granular, personal client details a business like mine needs. Caveat emptor, I guess. I'm now hoping that integrating PaySimple (on which they give you a discount, which is nice) will give me a functional CRM that has at least some integration with Signpost. Plus PaySimple has a booking feature, which I badly needed to upgrade, and Signpost doesn't integrate directly with any but one very fitness-centric booking product.

So, a mixed start; get in touch if you're a similar business and want to know how my experience pans out!

Response from Signpost:
08 May 2018 at 14:32

Robert, thank you for your candid feedback. We are always adding new features, and we’re happy to pass your comments on to our product team. We look forward to driving outcomes to your business!

13 of 13 people found this review helpful.

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This page was last updated 21 June 2019 14:05