SmarterU LMS
★★★★★ 4.8 · 22 Reviews
What is SmarterU LMS?
Need to deliver compliance or soft skills training for 500 - 10,000+ learners? SmarterU has what you need in an LMS - backed by our amazingly responsive Customer Care team for coaching, training, support. Dynamic learning plans, eCommerce, KnowledgeBase, Instructor-led training, Custom Reports, Course Builder, SCORM/xAPI compliant and more. We're committed to your corporate training success and want to be your partner in team or client training.
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SmarterU LMS Reviews (22)
- ★★★★★18
- ★★★★★3
- ★★★★★1
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
SmarterU earns consistent praise for responsive support and solid core features, but requires patience to master and may overwhelm smaller organizations.
The overwhelming majority of reviews highlight excellent customer service, with users repeatedly mentioning quick response times, knowledgeable support staff, and a responsive company culture. The platform itself gains credit for strong reporting and automation capabilities that reduce manual work, flexible course building across multiple formats, and useful features like learning plans and course templates. Users appreciate the speed of the system and the quality of design implementation.
The main friction points emerge during onboarding. Multiple reviewers note a steep learning curve, particularly around the permission and group management system, which takes significant time to understand. One user found the course builder non-responsive and cumbersome for content migration. A few technical issues surfaced, including at least one unresolved bug persisting for months. One reviewer explicitly cautioned that the platform's extensive feature set makes it overkill for small businesses or training teams—better suited to larger organizations managing hundreds of employees.
Early implementation support appears inconsistent; one user wished for more guidance on setup and structure during the onboarding phase. Once past the initial learning period, however, satisfaction levels are notably high, and users consistently become advocates for the system.
★★★★★
Tuesday, July 29, 2014
“I started working with the SmarterU team about two years…”
I started working with the SmarterU team about two years ago while transitioning a client's e-learning platform to the SmarterU LMS. I was immediately impressed with their knowledge, their ability to understand my client's unique challenges and provide solutions. Working with SmarterU has been a very positive experience, so much so that, when I offer e-learning as an option to my clients, I know exactly where I'm going.
★★★★★
Monday, July 28, 2014
“I've known the SmarterU for team over 7 years. During…”
I've known the SmarterU for team over 7 years. During that time, I've seen firsthand how they can develop and deliver innovative solutions for online training. I was so impressed that I referred SmarterU to BNI Canada and they are blown away. Got training pain? SmarterU can help!
