Spoonfed - Online Catering Software

Spoonfed - Online Catering Software

4 Reviews

What is Spoonfed - Online Catering Software?

Spoonfed is an intuitive, cloud based, hospitality order management solution for meetings and conferences.

A global system, highly configurable for simple and complex contracts, including enterprise reporting. Used by the largest FSMs globally, and many independent caterers, restaurants and QSRs- the platform allows comprehensive order management of multiple locations from a single account.

A 'best in class' ordering experience for customers. The functionality to view / edit / repeat / cancel orders within food bookers profile enhances confidence and saves a huge amount of time - no need to call the catering team. All allergens and nutritional information are viewable with options to add notes.

The Group Order feature brings an added level of customer service for those organising catering for meeting. Multiple guests can make requests as part of a larger order, relieving the meeting facilitator of second guessing food preferences and ensuring accuracy in ordering and delivery.

Email confirmations with allergen details, captures all details and special requests.

The comprehensive and intuitive nature of the ordering platform is undergirded by a robust and full featured 'Back of House'. The end to end system gives streamlined production data ensuring right food out on time, eradicating mistakes and saving time for the catering team at every level.

Unlike its competitors, Spoonfed gives the catering manager complete access to menu management. Allowing edits by lead time/location/availability with live updates. The real time calendar view orders/quotes for day/week/month across locations makes sure that every angle is covered for an efficient operation.

The delivery scheduling is enhanced by the detailed information pulled through from the customer checkout page - customizable fields with options for mandatory fields make sure nothing is missed. The built in Feedback option builds relationships with customers.

Automated billing, with multi-invoices easily produced, or the ability to cross charge saves a huge amount of time for caterers. A game-changer for Ops Directors running busy accounts.

Spoonfed offers a wide range of custom reports; always evolving, Spoonfed has a dynamic development plan for enhanced CRM functionality, order authorization, integrations, A.I. etc.

“Spoonfed has made our catering system for multiple locations incredibly efficient. This has saved time for our team and created a more welcoming and hospitable experience for our guests". Jake Bruneau Richardson, Catering & Events Manager , Flour Bakery, Boston MA ....................................................

Spoonfed's Business Use Cases

CORE APPLICATION Manages hospitality, executive dining, event catering, and more. Continually enhanced, exciting Product Roadmap.

COMMISSARY SUPPORT Supports multiple clients, serviced from a single central kitchen, with centralized production management and reporting

GROUP ORDERING Built for “today’s workplace” meetings; Individually labelled deliveries and automated functionality for Admins. Reduce revenue leakage.

MARKETPLACE ACCOUNT Multiple brands / vendors servicing one or more locations. Internal Marketplace – sub brands - (perfect for Unis and colleges) External Marketplace – management of external vendors for clients. (Innovative feature for Coworking Space businesses).

ORDER FLOWS Creating more than one online order flow for Spoonfed Accounts. Service multiple catering options (e.g. Corporate and Retail) from one Spoonfed Account.

HIGHLY FLEXIBLE CONFIGURATIONS For Accounts requiring a more specialized touch than your average Account. On site menu and allergen management (time / location / availability with live updates).

ENTERPRISE APPLICATIONS Managing and reporting on multiple Spoonfed Clients from a single Enterprise Account.

Find out if Spoonfed is for you. Arrange your personalized demo today. getspoonfed.com

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Spoonfed - Online Catering Software Reviews

4.8

Excellent!

4 Reviews

Last reviewed on
09 April 2021

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Friday, April 9, 2021

Confidence that our catering site is on par with our catering program. Confident and proud to send the site link to our clients. Ease in monthly billing and invoicing. Ability to print event sheets based on production departments and menus. Customization of our unique monthly reporting that was built based on local needs. Enhanced offerings for our clients. Consistency in receiving order alerts and ease in navigation of site. Convenience in pulling data from site as needed. Client surveys sent directly from Spoonfed site- eliminates another step for our team. Reduces time in building contracts.
The customer service is amazing and they time they spend to help is awesome.

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Friday, April 9, 2021

Spoonfed is such an easy platform to use and we are delighted with the results.
From adding orders, new customers, sending invoices, running reports and tracking sales – this really is the complete package.
Spoonfed are always thinking outside the box and adding new and exciting features.
The support given is truly unbelievable and they go above and beyond to help with any queries.
We would highly recommend Spoonfed to any catering/hospitality company.
Without question – the best online catering software out there.

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Friday, April 9, 2021

The Spoonfed platform provided our guests with an easy-to-use ordering platform that allowed our team to make real-time adjustments and meet market demand. The tools and resources provided by the Spoonfed platform is why Garces chose to partner with Spoonfed.

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Friday, April 9, 2021

I originally intended to either use an order enquiry form or have a bespoke website made. With the challenges and complexities overcome together with your support Kerri, I now realise not only how naive that was, but just how much it would have cost me in time and cash.

To say I'm happy is an understatement.

Resolving my two issues of delivery area and delivery time slots in quick turnaround was a massive credit to you as an organisation.

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