Storm Internet
★★★★★ 4.6 · 9 Reviews
What is Storm Internet?
Welcome to Storm Internet We provide multi-award winning managed cloud hosting solutions to SME businesses. Since 2004, we helped thousands of SMEs grow business online providing world-class platforms for websites, email & applications efficiently & effectively managed by us. All our products and services are backed by award winning support, total security & tailored SLA - They are also 100% UK based & have a best value guarantee.
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Storm Internet Reviews (9)
- ★★★★★8
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Storm Internet delivers strong value and responsive support, though one user had a serious negative experience that contrasts sharply with the rest.
Eight of nine reviewers praise the service enthusiastically. Users highlight quick response times, personal customer support, and smooth migrations, with several naming individual staff members for going above expectations. Pricing emerges as a strength—multiple customers note they saved money compared to previous providers or found good value relative to the service level. Uptime and performance are also mentioned positively, with one user noting clients immediately commented on site speed. The company appears willing to consult on which package genuinely fits a customer's needs rather than upselling.
One user reported a very different experience: after an initial upgrade failure, their account faced repeated suspensions when under hacker attack, refused support with IP delistings, and ultimately lost clients due to email delivery and downtime issues. This reviewer felt the company abandoned them when problems arose, though their account had been with Storm for three years prior without complaint.
The discrepancy is stark. For most users, Storm delivers on responsiveness and reliability. For one, a critical incident revealed poor crisis handling and unwillingness to invest in remediation. Prospective customers should weigh whether this single failure represents an outlier or a real risk during security incidents.
★★★★★
Thursday, April 30, 2015
“I have recently switched to Storm Internet after having many…”
I have recently switched to Storm Internet after having many problems with our previous hosting provider. After initially speaking to customer service I was advised to have a free trial of their private cloud solution before committing to anything. I felt that they really got to know my business and what we needed and offered me the package that met our needs which certainly wasn't the most expensive. We have saved £480 a month on our hosting by switching from dedicated servers to their private cloud servers. It's such great value for money for the service we receive. Their support team have been excellent, they helped us to migrate our service over to them and their response time is one of the quickest I have experienced. Nothing seems to be too much trouble for them. I would certainly recommend them if you want to be with a hosting provider that you feel really cares about your business. Keep up the good work Storm Internet!
★★★★★
Tuesday, April 14, 2015
“I first brought server space from Storm Internet 3 years…”
I first brought server space from Storm Internet 3 years ago on their shared hosting package. At first they were fantastic, really quick to respond to any issues and very knowledgeable and helpful, then about 2 years ago my server was 'upgraded'. They fumbled the upgrade so badly that 2 of my sites were down for days. From there it got worse. My sites were attacked by hackers and instead of helping Storm repeatedly suspended my account and insisted that I reinstall sites, when this didn't work they just suspended them again. Often my client's emails would be rejected from sites because they were blacklisted and Storm would refuse to pay to have the ip delisted even though it was shared hosting. Finally I lost 2 clients, one through their account being repeatedly suspended and the other because of problems with their emails. I would never recommend them to anyone and I advise web masters wanting a good service to look elsewhere.
★★★★★
Wednesday, January 7, 2015
“I have been with Storm Internet for over 5 years…”
I have been with Storm Internet for over 5 years now and have never had any issues and minimal down time. I have changed packages a few times but these have always moved across smoothly with great simple instructions from their technical team. Special thanks to Sam who has fantastic customer servce and has built a friendly relationship in answering all my questions. You really get what you pay for and maybe not the cheapest but with their lever of support its well worth paying for a good service and reputation.
★★★★★
Monday, October 28, 2013
“I have to say that Salim and his support team…”
I have to say that Salim and his support team are absolutely fantastic and have helped me with a few incredibly tricky situations, delivering bespoke support at every point. The support that I’ve received has always been well beyond my expectations and choosing Storm Internet has to be one of the best moves I’ve ever made for my business.
★★★★★
Monday, August 12, 2013
Maxwell“I am incredibly pleased with the service offered by Storm…”
I am incredibly pleased with the service offered by Storm Internet. I moved a client over from another provider, a company that had cost the client a lot of money with problems, downtime and poor customer support. You could say that they were the complete opposite to Storm! I had read many complimentary reviews and from the first time I had spoken to Storm, I knew they were going to be my new provider of choice. I was given sound advice regarding the hosting package that I should be choosing along with help managing the change over.
★★★★★
Tuesday, May 21, 2013
“I’ve had web hosting accounts with a number of other…”
I’ve had web hosting accounts with a number of other US and European web hosting companies, but it’s my hosting with Storm Internet that has been consistently better!
★★★★★
Thursday, April 25, 2013
JG Web Solutions“Having managed in-bound call centres previously, I can truly judge…”
Having managed in-bound call centres previously, I can truly judge and appreciate the UK phone support offered by Storm Internet. The support offered by Storm is simply the best! I have to say that I am 100% satisfied with Storm Internet support.
★★★★★
Thursday, February 7, 2013
“With Storm Internet I have found the service to be…”
With Storm Internet I have found the service to be excellent value for money and have had no problems whatever in ordering/setting up our systems on our hosting plan! It has helped our business progress dramatically in a very short space of time.
★★★★★
Tuesday, January 8, 2013
“We had spent weeks researching the UK hosting market attempting…”
We had spent weeks researching the UK hosting market attempting to find a provider that could offer us the right Windows ASP.NET hosting deal. Our move over to Storm Internet was seamless after we had held a testing period with a UK hosting company. Our clients were quick to comment on how fast our site is and of course this delights us! Storm promised the best value for speed and performance and they weren't lying!