Amazing product and support. We have used SolarWinds for years but were having issues with patching and occasional wacky anti-virus performance on servers. Could not get good support on SolarWinds and frequently would get billed incorrectly.
Syncro is SO much better in many ways. First its super easy to setup.. really, took maybe an hour with no tech support from the company. When you do have questions you get fast response from support. No contract and free trial.. They don't need it because the product runs rings around the competition. Perfect integration with Connectwise Control and Bitdefender. Virus alerts are pushed up to Syncro and remote control is a snap. Scripting engine is awesome, you can push results into custom fields, output is saved in history, can auto generate and close tickets, automate remediation, and plenty of community scripts available for your modification.