As an integral part of the team working to settle financials for events I can get almost any data collected through Tessitura sliced and diced in a report with tremendous customization. I have been pleased with the content of reports in particular. Without this tool, it would be impossible to provide the backup documentation necessary for settlement and reporting throughout the sales cycle. I also love the scheduled reports feature. I can develop custom reporting and set it once to send to multiple parties throughout the sales cycle and never worry about it again. Newly implemented dashboard are extremely versatile and powerful, but sometimes a touch cumbersome if you need a look at data. Great tool to develop and maintain KPIs. Though the learning curve, assuming ticketing software is in your background the learning curve is not terribly steep and I know I have just scratched the surface.