Thexyz

Thexyz

18 Reviews · Last reviewed on 24 May 2020

Serchen Index

50.33
2
Employees
18
Reviews
2,084
Followers
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Thexyz Key Features

Unlimited email aliases

Realtime chat

Spam and virus filtering

Custom blacklist

Contact and calendar synchronization

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Thexyz Reviews

4.7

Excellent!

18 Reviews

Last reviewed on
24 May 2020

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Tuesday, May 26, 2020

Thexyz is a good product that has allowed me to protect my emails from any attempt to steal information, has a user-friendly interface that adapts perfectly to my needs being fast, allowing me to write and send my emails immediately and safely.

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Ease of Use

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Thursday, April 23, 2020

Verified Review

The wheels are coming off they charged me for the service then charged me again the next month after I had paid for a year. Here lately the mail has arrived sometimes sometimes not sometimes a week late or
a day sometimes loads right up sometimes not sometimes the search function works not any more after a call to tech support recurved advice it was my fault maybe not no matter like all tech support it’s going to be an all day thing I’m sure and that’s their webmail! They used to work fine and have the right storage options at the right price but I’m getting tired of it sorta functions I must have rock solid functional email as we all must and they have stumbled and may be about to fall it may have an epidemic angle since that is really affecting everyone but that dies not matter what matters is it has to work!

Overall Rating

Ease of Use

Features

Value for Money

Customer Support

Likely to Recommend

Response from Thexyz:
23 April 2020 at 01:37

Hello Micheal,

I checked your account and see that your billing issue was promptly resolved by our team. Other than that I don't see any other support requests from you. This does not sound like a usual experience from people who use our service. If you are experiencing trouble with your email service, I invite you to contact our support team who I am sure will help resolve your issues.

We can also check logs and see why a message has been delivered late. As for the search indexing issue, we are aware of this occurring with some users, once you contact support to have it re-indexed, it will start showing results again. As mentioned we do not have any records of you contacting support for these issues. Perhaps you can reach out to support to address your concerns and may be that will prompt you to see our service in more positive light.

0 of 1 people found this review helpful.
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Thursday, December 19, 2019

I've also been using Thexyz for my personal mail for years. Some of the other email services you can use like Gmail, G Suite have nice looking web clients with some nice features, but Thexyz is the only mail service I've used where I trust that they're doing all they can to make sure the right mail gets to the right place promptly and dealing with the spam and other problem emails better than anyone else. I used to have some accounts that became unusable because of the amount of spam they received. I moved them to use Thexyz and hey presto, they're perfectly usable again.

Absolutely recommended!

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Monday, August 26, 2019

I've also been using Thexyz for my personal mail for years. Some of the other email services you can use like Gmail, G Suite have nice looking web clients with some nice features (and they're free!), but Thexyz is the only mail service I've used where I trust that they're doing all they can to make sure the right mail gets to the right place promptly and dealing with the spam and other problem emails better than anyone else. I used to have some accounts that became unusable because of the amount of spam they received. I moved them to use Thexyz and hey presto, they're perfectly usable again. Absolutely recommended!

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Wednesday, May 8, 2019

Thexyz is a premium email service with exceptional service, features and reliability. While the paid version has far more features than the free service, it is worth every penny if you value your email.

Response from Thexyz:
23 April 2020 at 01:37

Thanks for your review Mark!

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Tuesday, May 7, 2019

Thexyz has been my primary email account for over 2 years. I made the switch from Gmail after my "free" account was compromised. Google locked me out and there was no recourse. Is Thexyz as flashy as Gmail? Probably not, but it is very configurable (spam, aliases, etc). I also know that my emails are not being scanned for targeted advertisements unlike the big guys. After 10 years, I have come to trust Thexyz with my private information and know that my account is secured.

Response from Thexyz:
23 April 2020 at 01:38

Wow, 10 years Paul. Thank you!

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Tuesday, August 28, 2018

I use Thexyz Premium and have for a while. It is a great product and I love the ability to use pseudonyms but the user interface is lacking a lot in usability. You can set a rule that puts incoming mail from a specific sender in a specific folder but you can’t set a rule that will put mail to a pseudonym in a particular folder. Nor can you send mail from a specific folder — every sent mail gets put in the sent folder even if you are responding to a message that is in a folder. So in order to keep track of incoming and outgoing messages you have to keep moving them around.
It seems like Thexyz got halfway to creating an excellent product then stopped. I have emailed Thexyz a couple of times and received responses indicating they thought my ideas for improvements were good but nothing is done.

Response from Thexyz:
23 April 2020 at 01:39

Thanks Rich, we appreciate the feedback and are always working hard to improve and introduce new features.

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Monday, July 23, 2018

I was having so many problems with Gmail for business and was amazed at how fast and reliable and non google service can be. I used to wait ages for mail to arrive and now my email is blazing fast!

Response from Thexyz:
23 April 2020 at 01:40

Welcome Alan and thanks for reviewing Thexyz!

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Monday, April 16, 2018

TheXYZ is best I found when it comes to email. I was recently recommended to try Fastmail but the spam was a big problem. I tried Google but the security/privacy concerns were too much. This is the best product I have found when it comes to email.

Response from Thexyz:
23 April 2020 at 01:41

Thanks Brendan, we are happy that you are happy with your email service ;-)

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Monday, July 17, 2017

It is a new soft ware and you can check your emails anywhere and the support is very good, I am happy with them.

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Wednesday, May 31, 2017

Migrated from Gmail to Thexyz for personal mail, because they breathe standards based email & know how to run it fast, reliable & secure.

Response from Thexyz:
23 April 2020 at 01:41

Thank you Shane.

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Friday, April 7, 2017

Really good Webmail product has convinced me to give up using Outlook. Very solid service. Good job!

Response from Thexyz:
23 April 2020 at 01:42

Hi Ted, we love hearing about people choosing Thexyz Webmail over Outlook.

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Tuesday, October 18, 2016

Very nice UI and reliable email platform. Support is always helpful and quick to respond. Quite happy to recommend these guys. Keep up good work.

Response from Thexyz:
23 April 2020 at 01:43

Thanks Slava!

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Friday, May 13, 2016

Excellent support and very reliable exchange email service. We also saved money compared to previous provider. Highly recommended.

Response from Thexyz:
23 April 2020 at 01:43

Thanks Tom.

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Thursday, April 2, 2015

Transitioned email hosting over to The XYZ three months ago. All handled very smoothly with excellent service support. Spam filters are very strong and has operated perfectly from day one.

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Tuesday, February 24, 2015

It is very pleasant to find an email service that not only provides reliable service but excellent support. Having all our email sync with mobile and desktop, as well as contacts and calendars has made life a lot easier.

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Wednesday, February 11, 2015

Verified Review

We recently purchased email accounts through Thexyz and are very happy. We are no longer faced with unexplained service interruptions and get amazing support. If you're thinking of getting a new email account I would strongly recommend Thexyz Email Exchange Services.

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Tuesday, February 10, 2015

Very astute, professional and time to reaction is amazing. Best IT support we have enjoyed to date.

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This page was last updated 24 May 2020 16:09