Thycotic

Thycotic Support & Customer Service

We’ve always got your back. Our award-winning Thycotic Support, Services and E-Learning Teams stand ready to assist you with answers to your questions and expertise to resolve any issues or problems you may encounter.

Offering Standard (8 am-8 pm) and Premier (24/7) Technical Support, Thycotic provides our customer’s assistance via phone, email, online documentation and knowledge base.

Leveraging our worldwide team knowledge and experience, we deliver best in class customer support based on engaging with more than 10,000 customers worldwide.

Countries Thycotic Services Available In

Headquartered in Washington, D.C., Thycotic operates worldwide with offices in the UK and Australia.

Thycotic Free Trial Information

Thycotic Secret Server empowers you to keep privileged accounts safe without the pain of traditional PAM solutions. Secret Server helps you manage every part of your PAM lifecycle:

Discover Privileges – Identify all service, application, administrator, and root accounts to curb sprawl.

Establish a Secure Vault – Store privileged credentials in an encrypted, centralized vault.

Manage Secrets – Provision and deprovision, ensure password complexity, and rotate credentials.

Delegate Access – Set up RBAC, workflow for access requests, and approvals for third parties.

Control Sessions – Implement session launching, proxies, monitoring, and recording.

But don't take our word for it, start your free 30-day trial of Secret Server today: http://bit.ly/ThycoticFreeSerchenTrial

Thycotic Product Details

Why choose Thycotic? Of all Privileged Account Management (PAM) options, Thycotic provides the greatest impact in the shortest amount of time.

We make privilege security achievable for everyone, with tools people love to use.

Defense in Depth- Modular, integrated solution lets you start solving problems right away and expand at your own pace, for multiple layers of privileged account protection.

Simple User Experience- You can easily learn the software in days and manage it without hiring specialized staff. You’ll see all controls in one place and build and share actionable reports easily.

Efficient, Scalable Architecture - We build on a Microsoft stack vs. a complex, proprietary system so it’s accessible to your team. Our design uses versatile resources instead of a siloed structure to ensure high availability, increase speed, and reduce cost.

Direct Control - We believe if you can’t make changes on your own you are dangerously exposed. With Thycotic you have control over scale and speed plus access to update software and customize scripts.

Passionate Support - We don’t lock you into service requirements like some PAM vendors do, but we’re here whenever you need us. Our award-winning support team is dedicated to making you successful.

Highest Adoption Rate - Security teams, IT Operations and DevOps can use a common, best-in-class PAM solution to secure privileged accounts without slowing productivity.