What is Timely?

Timely is salon, spa and wellness software that helps businesses elevate their client experience. Timely provide over 11,000 customers worldwide with the tools to ensure every little bit of client contact is exceptional from booking through to follow-up.

14-day FREE TRIAL - no credit card needed. Timely has no contracts, start-up costs or cancellation fees. Subscriptions start at $25 per month. SMS included on most plans.

Intuitive and easy Let Timely help run your business so you can focus on your clients and do more of what you love.

Work from anywhere You and your team can access Timely from your phone, tablet or laptop. Take bookings and communicate with clients from anywhere.

Build a happy, loyal client base Timely's customer profiles make managing clients easy. Online bookings, notes, photos and documents, appointment and purchase sales tracking, and SMS and email messaging make it easy to get to know your clients.

Make all your forms digital with Consult -customisable digital forms Our separate iOS app Consult, connects directly to Timely creating and updating client records. Consult offers customisable forms so you can design and tailor forms to meet your business and needs. Use Consult for client intake forms, consultations, client waivers, consent, patch testing, and more. With Consult you can visually and digitally document the treatment you’ll be providing, giving you and your client reassurance that you’re on the same page and to ensure you’re meeting your product and practitioners regulations.

Reduce your administration load and grow your business Timely collates your business reports in real-time. Features such as automated reminders and confirmations, complete stock ordering, easy staff rostering, and staff productivity metrics mean you spend less time doing admin work and more time doing what you love.

Upsell and delight your clients Timely comes with a built-in point of sale and inventory system, making selling products a breeze. With the built-in invoice feature, you can sell gift vouchers, packages and service groups. Add taxes, customer credit and quickly apply discounts. Take payments and deposits for invoices in person or online with a payment gateway.

Market your services With all your customer data in one place, it’s easy to market your services. Connect online bookings to your website, Facebook and Instagram pages and allow clients to book with you from the comfort of their home. Send SMS Marketing campaigns, connect with MailChimp to send newsletters and email marketing campaigns.

Serchen Index

61.92
52
Employees
5
Reviews
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Timely Key Features

Appointment Scheduling

Online Booking & Payments

Business Reports

SMS & Email Reminders

Facebook button & Free mini-website

Client Records, Notes, History & Photos

Point of Sale & Inventory

iPhone / iPad App

Invoicing, Packages & Gift Vouchers

Point of Sale

What is Timely?


Timely Product Details

Timely has the world's smartest online booking that has proven to increase bookings by 48%!

Online booking transforms businesses by saving them time, increasing sales and upping productivity. Timely customers also see these results, but they have something extra up their sleeve with our Minimise gaps feature.

Minimise Gaps is a game-changer Clients love online booking, but letting your clients choose the time of their appointments can leave you with gaps in your calendar. With Timely you have the option to minimise gaps by choosing how much availability you want your clients to see.


Timely Support & Customer Service

Timely has the friendliest team At Timely, customers are our sun. We believe your time is more important than ours and we go out of our way to help you when you need it. There are no ‘silly’ questions here – computers aren’t for everyone and our friendly team are here to support you, without judgement.

We have a range of channels to reach us on including in-app messaging, email, live-chat and phone support. We also have a dedicated customer success team which help manage the transition to Timely.


Countries Timely Services Available In

Timely is available worldwide, with customers in over 80 countries. Our dedicated teams on the ground in New Zealand, Australia, and the United Kingdom are ready to help you from wherever you're based.


Timely Pricing

Timely offer four packages to suit your business stage and goals.

Innovate: Access sophisticated tools, giving you the ability to innovate and grow your business. $55 per billable staff, per month Includes 200 SMS per staff.

Elevate: Grow your revenue and elevate your brand with powerful client marketing. $45 per billable staff, per month Includes 150 SMS per staff.

Build: Make business easy with the foundations for managing appointments. $35 per billable staff, per month Includes 100 SMS per staff.

Basic: Take your pen and paper appointment book and make it digital. $25 per billable staff, per month

Timely packages are based on the amount of bookable staff you have in your team. Admin staff are free. If you have any questions, including how to set-up part-time staff, then give us a call. These prices are in NZD. Head here to see the prices for your region: https://www.gettimely.com/pricing/


Timely Free Trial Information

Timely has a 14-day FREE TRIAL - no credit card needed. Timely has no contracts, start-up costs or cancellation fees. Subscriptions start at $25 per month. SMS included on most plans.


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Timely Reviews

4.2

Excellent!

5 Reviews

Last reviewed on
17 March 2017

What do you think?

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Sunday, March 19, 2017

poor user experience, price keeps going up, lacks a lot of features.

Response from Timely:
21 June 2017 at 17:42

Hey Mike,

Appreciate you taking the time to write a review of our system. I'm sorry you haven't had a great experience!

Just to clarify, we've only had one price increase in the last three years. A lot of functionality has been added to the app over this time period and so the price increased to reflect this :-)

Our system is designed primarily for small-to-medium businesses operating in the beauty and wellbeing space. Does this sound like you? If so, I'd love to hear more about your user experience and the features you think our product lacks - this is great knowledge for us!

What email can we contact you on?

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Monday, February 15, 2016

I have searched all over the Internet for a great online booking software for my mobile company.
Mobile Beauty Team is so happy to finally have a program that works so well and is very easy to use.
I love seeing all the new updates and o can't wait to see the Android /Windows App ( currently only available for iPhone users)
My team loves this program as well
thanks Timley

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Friday, January 15, 2016

We found Timely after already investing in another salon system. Unfortunately it became clear very quickly that it just wouldn't work for us, so we did some research and Timely kept popping up. We spoke to the fabulous Neil in the London office and we were up and running in two days. Their proactive approach to functionality, communication and all round client service is second to none. The information we have at our finger tips is relevant, the system is intuitive to use and has features that we simply could not do without now. We ? Timely!

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Wednesday, January 13, 2016

I have used a few other systems in my salon but they were costly, kept freezing and just didn't give me the control of my business that they claimed.
I found timely and have not looked back! Fantastic system, easy to use, has all the features of other systems and more, is a fraction of the cost and has no contracts!
Interested? Make sure to tell them I sent you! Oh, and you can sell gift vouchers on your website too with timely! :)

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Tuesday, January 12, 2016

Timely makes running my business easy! It's beautiful and simple to use (by far the easiest I've had). They have great support staff, who are friendly and really helpful. I also like that they're always adding new stuff like features that we've voted on! Timely has been a real lifesaver!

3 of 3 people found this review helpful.
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