Timely

Timely

Serchen Index

77.92
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What is Timely?

Timely. The booking software that keeps clients coming back.

Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience.

It all begins with our gorgeous, customisable calendar. The calendar allows you to manage your hair or beauty business from anywhere and lets your clients book their own appointments online, anytime. But that’s just the start. From there, you can tap into all sorts of tools designed to help you deliver an exceptional client experience, grow your income and manage your business beautifully.

It’s your name above the salon door, and your reputation on the line – we get that. That’s why we made every feature of Timely highly customisable. So everything from your online bookings to your client communications, your payments and deposits to your loyalty programme, can be set up just the way you want, to reflect your unique brand and business needs.

No matter if you’re just starting out on your own or if you’ve managed a salon for years, you’ll find Timely gives you a clear picture of your business performance and helps you make confident decisions. Our reporting, marketing and staff management tools can help you learn what’s working, what’s not, and where you can make more money. You call the shots based on what you want to achieve – and we’ll help you continuously improve with real time insights and education.

Want to take the pain out of getting paid? Then you’ll love TimelyPay, the all-in-one solution to take card payments from your clients – whether that’s via our online booking system or via our integrated terminals. Say goodbye to mistyped payment amounts and confusing end-of-day cash ups and hello to a single payment solution, with simple transaction fees, fast payouts and no room for error.

And because more technology shouldn’t mean more hassle, we’ve made Timely super simple to use. You’ll discover clever features that automate your admin - saving you hours and allowing you to feel more relaxed and present with your clients, team and family.

To top it all off, you’re never on your own with Timely. We’re famous for our fast and friendly customer support that’s only an email or phone call away and we’ve got loads of helpful videos, guides and FAQs online too.

Join over 55,000 hair and beauty professionals using Timely worldwide. Simply select from one of three plans and pay one, simple monthly subscription fee, with no hidden costs and no fixed contracts.

Timely Key Features

Appointment Scheduling

Online Booking & Payments

Business Reports

SMS & Email Reminders

Facebook button & Free mini-website

Client Records, Notes, History & Photos

Point of Sale & Inventory

iPhone / iPad App

Invoicing, Packages & Gift Vouchers

Point of Sale

What is Timely?


Timely Product Details

Timely has the world's smartest online booking that has proven to increase bookings by 48%!

Online booking transforms businesses by saving them time, increasing sales and upping productivity. Timely customers also see these results, but they have something extra up their sleeve with our Minimise gaps feature.

Minimise Gaps is a game-changer Clients love online booking, but letting your clients choose the time of their appointments can leave you with gaps in your calendar. With Timely you have the option to minimise gaps by choosing how much availability you want your clients to see.


Timely Support & Customer Service

Timely has the friendliest team At Timely, customers are our sun. We believe your time is more important than ours and we go out of our way to help you when you need it. There are no ‘silly’ questions here – computers aren’t for everyone and our friendly team are here to support you, without judgement.

We have a range of channels to reach us on including in-app messaging, email, live-chat and phone support. We also have a dedicated customer success team which help manage the transition to Timely.


Countries Timely Services Available In

Timely is available worldwide, with customers in over 80 countries. Our dedicated teams on the ground in New Zealand, Australia, and the United Kingdom are ready to help you from wherever you're based.


Timely Pricing

Timely offer four packages to suit your business stage and goals.

Innovate: Access sophisticated tools, giving you the ability to innovate and grow your business. $55 per billable staff, per month Includes 200 SMS per staff.

Elevate: Grow your revenue and elevate your brand with powerful client marketing. $45 per billable staff, per month Includes 150 SMS per staff.

Build: Make business easy with the foundations for managing appointments. $35 per billable staff, per month Includes 100 SMS per staff.

Basic: Take your pen and paper appointment book and make it digital. $25 per billable staff, per month

Timely packages are based on the amount of bookable staff you have in your team. Admin staff are free. If you have any questions, including how to set-up part-time staff, then give us a call. These prices are in NZD. Head here to see the prices for your region: https://www.gettimely.com/pricing/


Timely Free Trial Information

Timely has a 14-day FREE TRIAL - no credit card needed. Timely has no contracts, start-up costs or cancellation fees. Subscriptions start at $25 per month. SMS included on most plans.


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Timely Reviews

4.2

Excellent!

5 Reviews

Last reviewed on
17 March 2017

What do you think?

Help other software buyers make informed decisions.

Sunday, March 19, 2017

poor user experience, price keeps going up, lacks a lot of features.

Response from Timely:
21 June 2017 at 17:42

Hey Mike,

Appreciate you taking the time to write a review of our system. I'm sorry you haven't had a great experience!

Just to clarify, we've only had one price increase in the last three years. A lot of functionality has been added to the app over this time period and so the price increased to reflect this :-)

Our system is designed primarily for small-to-medium businesses operating in the beauty and wellbeing space. Does this sound like you? If so, I'd love to hear more about your user experience and the features you think our product lacks - this is great knowledge for us!

What email can we contact you on?

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Monday, February 15, 2016

I have searched all over the Internet for a great online booking software for my mobile company.
Mobile Beauty Team is so happy to finally have a program that works so well and is very easy to use.
I love seeing all the new updates and o can't wait to see the Android /Windows App ( currently only available for iPhone users)
My team loves this program as well
thanks Timley

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Friday, January 15, 2016

We found Timely after already investing in another salon system. Unfortunately it became clear very quickly that it just wouldn't work for us, so we did some research and Timely kept popping up. We spoke to the fabulous Neil in the London office and we were up and running in two days. Their proactive approach to functionality, communication and all round client service is second to none. The information we have at our finger tips is relevant, the system is intuitive to use and has features that we simply could not do without now. We ? Timely!

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Wednesday, January 13, 2016

I have used a few other systems in my salon but they were costly, kept freezing and just didn't give me the control of my business that they claimed.
I found timely and have not looked back! Fantastic system, easy to use, has all the features of other systems and more, is a fraction of the cost and has no contracts!
Interested? Make sure to tell them I sent you! Oh, and you can sell gift vouchers on your website too with timely! :)

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Tuesday, January 12, 2016

Timely makes running my business easy! It's beautiful and simple to use (by far the easiest I've had). They have great support staff, who are friendly and really helpful. I also like that they're always adding new stuff like features that we've voted on! Timely has been a real lifesaver!

3 of 3 people found this review helpful.
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