Universe mHealth is healthcare's most robust, secure, and scalable mobile app platform for iOS and Android. The platform enables healthcare organizations to publish their own, branded mobile app with a suite of pre-built features for health summaries, appointment scheduling, messaging, urgent care wait times, physician search, patient education, bill pay, and more. Healthcare organizations can select from existing features while developing custom features – with the goal of having a single patient-facing app for the entire healthcare organization.
Today's consumer is engaging more and more with the world around them through mobile applications and devices, creating a minimum expectation that the businesses from which they purchase provide self-service tools in the form of a mobile app. In response to patient demand, many healthcare organizations have implemented “first generation” mobile apps; in many cases, providers have already begun accumulating multiple mobile apps, asking patients to download as many as four different mobile apps. This multiple, disparate mobile app offering makes it nearly impossible to engage a patient population, is expensive to maintain, and has lost the confidence of the patient. To date, healthcare organizations have been deeply challenged to meet this market demand for a modern, consolidated, and HIPAA-compliant mobile app. Without the necessary internal IT resources and knowledge to successfully create, market, and maintain mHealth applications, projects face imminent failure.