What is Userlike?
Live chat for website and mobile support. Be there when your customers need you the most – when they’re browsing on your website.
Your customers could be anywhere, which is why Userlike works great on any device. Whether they are browsing from their desktop, chilling on the couch with their tablet, or sitting on the bus with their smartphone – Userlike guarantees an optimal live chat experience.
Help your customers when it matters, where it matters.
Benefits of Userlike
- Bring your website to life
- Create happy and long-term customers
- Raise your conversion rate by 20%
Easy to use
Be up and running in 3 minutes. Copy and paste your unique code into your website, go online, and start chatting with your web visitors. No software to install. Simply log in to our browser-based Chat Panel and start chatting with potential customers.
Easy to customize
Build your own customized chat buttons and adapt the chat window to fit the look and feel of your website. You decide how to approach your users. Proactive invite your visitors to chat, receive feedback ratings on your service, collect social media followers through your awesome chat service, and more.
Easy to scale
Whether you’re a one man show or a multinational with hundreds of service employees, we've got your back. Userlike is used by some of the world’s fastest growing companies. Our system is easy to scale when your website traffic and support team increase.
Integrate with your workflow
As an additional channel, your live chat should be integrated seamlessly into your existing setup of business tools. We offer a wide range of CRM integrations and offer an Open API for a more advanced setup. Push your user information to Userlike to give your chat operators the information to offer a personalised service, or pull chat transcripts and offline messages to your CRM.
Don’t take our word for it. Over 10,000 SMEs and leading businesses around the world are creating long-term customer relationships with Userlike. Start chatting today with our forever free plan.
Userlike was founded in 2011 in Cologne, Germany.
Our team is the engine behind Userlike. And as proper Germans, we take care of our engines! We believe in giving people autonomy and space for personal growth. We started Userlike with little experience; we had to teach ourselves everything. As our team grew, this mindset stayed.
We wanted to create a great place to work. An honest and transparent company, free of politics, with a clear focus on our mission to fundamentally improve communication between businesses and their customers. We're still learning, but we think we've done quite well so far.