VCC Live

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VCC Live

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About VCC Live

VCC Live is a cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer among others) allow your contact center team to perform a wide variety of actions from one single software. With VCC Live omnichannel solution, you can use and switch between multiple communication channels such as voice, email, chat, and SMS.

VCC Live Pricing

Our pricing fits all businesses from 10 operators to huge call centers.

Monthly fees are calculated per seat and are based on the pricing package you choose. The number of seats can be increased and decreased during the subscription period, based on the changing needs of your contact center.

You do not need to make any initial financial investment, as it is not required. The only upfront costs that may occur is if you request a consultation before the start of the contract, or if you have special needs, such as custom developments and releases.

Starting price: $55.00/month/user

VCC Live Key Features

  • Blended Call Center
  • Call Logging, Recording and Scripting
  • Campaign Management
  • Inbound and Outbound Call Center
  • Interactive Voice Response
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

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This page was last updated 30 January 2019 01:41