versaSRS

versaSRS

7 Reviews

What is versaSRS?

VersaDev is an Australian company developing business software solutions to customers across the globe. Details about our flagship products can be found at versaSRS.com and versaAPAI.com.

In 2001 VersaDev emerged to provide bleeding-edge technology solutions to businesses in order to drive performance at the level that some companies can only hope to meet.

We at VersaDev are continually developing new enhancements to enrich our product range, born out of close customer relationships and feedback. Whether you have 3 customers or 3 million, our products can support you. Our extensive experience with globally distributed networks, for enterprise customers, guarantees robustness and performance.

VersaDev strengths are its staff and their ability to quickly respond to your business’s needs. Whilst many businesses are focused only on installing a solution, we at VersaDev assist you in delivering the solution End to End whether remotely or by consultative engagement.

VersaDev prides itself on quietly achieving results and quality outcomes, as recognised by industry Awards and our Microsoft Partner certification since 2003

Serchen Index

55.63
7
Employees
14
Subscribers
27
Followers
188
Likes

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versaSRS Reviews

4.9

Excellent!

7 Reviews

Last reviewed on
02 August 2013

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Monday, August 5, 2013

versaSRS has been an invaluable resource for my company as a tool to track and log support requests. I'd recommend this product for anyone with a medium-sized company as a measurement tool. It's priceless.

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Tuesday, June 25, 2013

versaSRS is designed around the way we work. We did not have to change the way we operate to fit the tool. For those few times we have gone outside the box, it has been flexible enough to customize resulting in a measurable improvement in our internal processes. We use it to log and track everything including service requests, sales opportunities, equipment orders, and new customer leads. It automatically notifies our purchasing department and our clients when warranty and maintenance renewals are due and tracks the entire process from quoting to invoicing, making sure nothing is missed. We are easily able to look up any contact, organization, asset, and all their related service history records within a few clicks. With its document management capabilities, versaSRS has even served as a very functional web-based paperless office system for our business. With all this, we've only tapped a few of its features. Obviously, we highly recommend versaSRS for any business.

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Monday, June 24, 2013

versaSRS is a must have! I'm not sure what I did before to handle all my support requests! I wouldn't think of using another Request Management System now. Unlimited queues with ITSM is amazing and now an absolutely integral part of our business.

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Wednesday, June 19, 2013

You’re product is absolutely amazing and has become an integral way of how our company now operates!

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Tuesday, June 18, 2013

We looked at others but none had the feature list the VersaSRS offers. Managing service delivery across multiple sites was a nightmare and VersaSRS enables this pretty much instantly.

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Tuesday, June 18, 2013

In the case of our largest contract we were able to provide more than the Service Level Agreements. We are a long way ahead of a lot of the other contractors.

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Tuesday, June 18, 2013

versaSRS has greatly improved the entire business process for service requests from start to completion. And we have only touched on the surface of what the software is really capable of.

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