Vertical Booking USA

Looking for an innovative and cost-effective suite of reservations solutions that will make a real difference in your bottom line?

Vertical Booking USA is the answer.

We are a leading, global reservation technology provider with hotel clients in more than 100 countries worldwide, offering solutions translated into 29 different languages and usable in all currencies. No matter the size of your property or group, Vertical Booking USA can provide a customizable reservation solution that supports the entire guest booking cycle - including a booking engine, GDS distribution, channel manager, OTA rate comparison tool and a reservation call center application - all through one unique dashboard.

Because our solutions are module-based, hotels can select only the tools they need, making our suite of solutions easy to implement and affordable for all properties, from boutique hotels to large groups and independent chains.

Vertical Booking USA’s solutions include:

• Channel Manager with connectivity to over 350+ of the popular OTA channels
• Fully customizable Booking Engine with built-in upselling tools designed to drive more direct bookings, including Multi-Property Availability & Area Search, OTA Rate Comparison Pop-up, Recovery Strategy, Alternative Offers, Secret/Locked Deals, Persuasive Messaging, Flexible Date Calendar and Vanity URL’s
• GDS/IDS distribution under the OK chain code
• 2-way XML PMS interfaces to 120+ systems
• Metasearch Management Tool with connectivity to Google’s Hotel Price Ads (HPA), Trivago, TripAdvisor Instant Book, Expedia Pay-Per-Click, Google AdWords and the Google Plus Free Listing
• Spa & Merchandising Booking Engine
• Competitive Rate Checker, which enables hotels to compare their rates to their competitors’ in real-time
• Call Center Application for use in your current CRO
• Reputation Management solution which enables hoteliers to monitor, manage and respond to online reviews
• Real-time comprehensive reporting
• Electronic corporate/consortia bid submission
• Dedicated account management and 24/7 customer support via phone, chat or text
• Call Center services with professionally trained staff available to handle all incoming calls, or just overflow and after hours call forwarding services
• Gift Certificate Booking Engine which allows hotels to sell gift certificates directly from their own website
• Refund Vouchers which enable hotels to easily generate vouchers.
• ADA Compliance Plugin for the Booking Engine