Waitwhile is a smart waitlist and scheduling platform that helps 10000+ organizations bust their lines and create awesome wait experiences. Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times and keeping everyone informed via SMS and email. Plus, a powerful API to integrate with. Forever free to use for 100 guests per month.
Features include: Easy to use waitlist - Manage your waitlist on any device, even without WiFi. Smart messaging - Keep customers informed about their place in line via SMS and emails. Check-in kiosk - Let customers sign up to your waitlist - online or in your store. TV screen waitlist - Show your waitlist on the big screen to keep everyone informed Customer insights - Capture all your customer visits automatically. Send campaign to frequent visitors or re-engage old ones. Online scheduling - Let customers schedule bookings and sync appointments with waitlist automatically. Wait time & analytics - Get accurate wait times and learn about your visit trends to improve your operations. API and integrations - Build with our flexible API or use ready-made integrations with 1000+ services.
Smart messaging
Customer insights
Online scheduling
Check-in kiosk
Wait time & analytics
Easy to use waitlist
API and integrations
TV screen waitlist
Waitwhile is forever free to use for 100 guests per month.
Free $0 Up to 100 waitlisted guest parties per month Upgrade to another plan anytime Customizable SMS and email alerts Waitlist modified to your needs Assign staff and services Smart wait time estimation Public waitlist and Check-in Station Customer CRM Analytics and Statistics Real-time updates
Starter $59 / month ($49 if billed annually) Up to 1000 guests per month Everything in free, plus: Multiple locations Logo and branding Chat and email support 1:1 help to get started
Business $159 / month ($129 if billed annually) Up to 10 000 waitlisted guest parties per month Everything in Starter, plus: Export customer data Phone support Advanced security Daily backups Whitelabel branding
Enterprise Let’s create a tailor-made plan for your organization Unlimited guests Everything in Business, plus: Account manager Prioritized support Product training Service Level Agreement (SLA) Data & PII anonymization Flexible billing
Waitwhile makes it easy to manage your line and know who to serve next. It will help you track and reduce your wait times, automatically. Lets you sort, filter and organize your waitlist just the way you like it. Waitwhile allows to take appointments from anywhere. Keeps your bookings and your waitlist in harmony. It will make sure that your guests show up on time. Waitwhile’s smart Check-in Kiosk makes the check-in process more efficient. Whether it’s on a TV monitor or online, we make it easy for your guests to follow their wait status. You’ll never have to tell your guests how long it’s going to be again. Waitwhile makes it easy to communicate with your guests automatically via multiple channels. It lets the guests simply reply to your messages to automatically update their status. When the visit is over, your guest is thanked and asked to rate their experience. Waitwhile helps you crush your wait times. Allows you to see every point of their customer experience with a simple click. We also make it easy to see everything about all of your locations. Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.
Waitwhile services business all around the world in 150+ countries.
Chat and email support Phone support 1:1 help to get started Help center FAQ
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