What is WebHost.uk?
WebhostUK.Co.UK is one of the Best UK Web hosting Company specialized in offering Cloud Wordpress Hosting, Joomla Hosting, Magento hosting, Ecommerce Hosting. We also offer fully Managed Cloud VPS hosting & Dedicated Servers in top UK Datacenter. Webhost.UK.Net has a made a big name in Web hosting industry after stably offering lightning fast customer support since 2003 that too 24x7x365 days. Additionally WebhostUK LTD also offers Domain registration, SSL, Remote Backup services.
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WebHost.uk Reviews (79)
- ★★★★★60
- ★★★★★10
- ★★★★★2
- ★★★★★2
- ★★★★★5
Review Summary
Generated using AI from real user reviews
WebHost.uk earns overwhelming praise for responsive, knowledgeable support, but credibility concerns emerge in one detailed account.
Nearly all reviewers highlight fast live-chat support available 24/7, with staff often resolving issues within minutes. George Shaw and Rachel Davies are named repeatedly for patience, technical skill, and thoroughness. Users describe being helped through domain transfers, SSL setup, database problems, and complex configurations. Several long-term customers (3–10+ years) cite consistent service as reason for loyalty. Pricing is noted as competitive, and the cPanel interface is praised. One reviewer specifically contrasted WebHost.uk favourably against larger competitors like 1and1 and i-Page, citing faster response times and better attention to detail.
One scathing one-star review, however, alleges the company operates from India using a London serviced office address, claims financial instability, and reports contradictory technical advice across multiple staff members and poor English communication. The reviewer cites difficulty reaching the company by phone and inability to execute basic DNS record changes (MX redirection to Microsoft Exchange). This account directly contradicts the overwhelmingly positive pattern in other reviews.
The stark disconnect—49 five-star reviews centred on support quality versus one detailed critique of support competence and company legitimacy—warrants investigation before committing. The positive reviews are consistent in theme but do not address the corporate structure or phone accessibility issues raised in the negative review.
★★★★★
Thursday, January 24, 2013
Prometheus Procurement“George Shaw and others have done an unbelievable job fixing…”
George Shaw and others have done an unbelievable job fixing issues that I have caused with WordPress. I highly recommend WebHosts mainly due to their excellent support.
★★★★★
Friday, November 2, 2012
IT-FIXIT.com“I+used+this+company+as+a+backup+initially+and+am+now+switching+all+of+my+business+to+them.+The+support+is+top+notch.”
I+used+this+company+as+a+backup+initially+and+am+now+switching+all+of+my+business+to+them.+The+support+is+top+notch.
★★★★★
Tuesday, October 30, 2012
“Appalling+service,+staff+do+not+appear+to+understand+technical+issues,+much+less+explain+them.+This+provider+used+to+be+good,+going+downhill,+I'm+leaving.”
Appalling+service,+staff+do+not+appear+to+understand+technical+issues,+much+less+explain+them.+This+provider+used+to+be+good,+going+downhill,+I'm+leaving.
★★★★★
Monday, October 22, 2012
Mobilescontractdeals.co.uk“Really+nice+support+provided+by+Natasha+Cooper++and+feeling+proud+to+be+a+customer+of+such+a+wonderful+company.+You+guys+are+awesome.”
Really+nice+support+provided+by+Natasha+Cooper++and+feeling+proud+to+be+a+customer+of+such+a+wonderful+company.+You+guys+are+awesome.
★★★★★
Friday, August 31, 2012
Smart IT Services“I have been a customer with Webhost.uk for a few…”
I have been a customer with Webhost.uk for a few years now, and whilst I am always impressed with the service when it works, there have been a number of issues this year with poorly maintained hardware that culminated in 3 days (so far) of down time for me and my customers. Issues that should take minutes to solve have taken hours and days so far. The live chat support is often unresponsive, with agents disappearing for 10-15 minutes at a time and then responding with "please update your ticket" and "you will be updated soon". The support tickets are handled quickly but badly, where I often have to make multiple requests for the same issue to be resolved.
I am certain that support is not handled in the UK as the English-speaking abilities of some of the staff leaves a lot to be desired. This has posed a number of problems with ensuring the speedy resolution of faults when they have occured.
Owing to the latest down time (which has been going on for 3 days, due to a critical hardware failure on the server) I am leaving Webhost.UK to find a more reliable and responsive host.
★★★★★
Tuesday, August 28, 2012
★★★★★
Monday, July 9, 2012
“It+is+a+real+pleasure+to+find+a+company+that+actually+delivers+on+its+promise+of+24/7+support+-+excellent+service,+please+keep+it+up!+Many+thanks.”
It+is+a+real+pleasure+to+find+a+company+that+actually+delivers+on+its+promise+of+24/7+support+-+excellent+service,+please+keep+it+up!+Many+thanks.
★★★★★
Wednesday, May 30, 2012
The+tarsus+fellowship“The+support+I+have+had+from+webhost+has+been+brilliant.+As+a+beginner+to+this,+they+have+been+most+helpful+especially+when+I+keep+crashing+things.+Thank+you+webhost+UK,+your+great.”
The+support+I+have+had+from+webhost+has+been+brilliant.+As+a+beginner+to+this,+they+have+been+most+helpful+especially+when+I+keep+crashing+things.+Thank+you+webhost+UK,+your+great.
★★★★★
Monday, May 28, 2012
★★★★★
Monday, May 28, 2012
Total Web UK“Very quick support service by chat.. Proficiently dealt with my…”
Very quick support service by chat.. Proficiently dealt with my enquiry