What is Web Hosting UK?
Founded in 2001, Webhosting UK has grown to become one of the largest web hosting providers in the UK, serving over 35,000 customers and hosting in excess of 1,000,000 websites across our network. Unlike many competitors that have been brought and sold over the years, we have remained privately owned which has allowed us to retain our small business mentality towards customer care. This means we are accountable only to our customers. As a private company, we have a unique ability to invest aggressively in new and emerging technologies. Many of the hosting solutions we offer today are the direct result of our continued investment and ongoing research and development.
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Web Hosting UK Reviews (260)
- ★★★★★220
- ★★★★★24
- ★★★★★6
- ★★★★★1
- ★★★★★9
Review Summary
Generated using AI from real user reviews
Web Hosting UK earns overwhelmingly positive marks, though one recent customer had a serious problem they felt was mishandled.
The dominant theme across reviews is exceptional support staff—particularly team members like Albie S, Stenly, Adam, Santiago K, and Neil Wilson, who are repeatedly praised for being knowledgeable, responsive, patient, and helpful during setup, migrations, and troubleshooting. Customers consistently highlight quick response times and live chat availability. Beyond support, users commend reliable uptime, competitive pricing, and fast server performance. Several long-term customers (one mentions over 10 years) emphasize the consistency of service quality.
One 1-star review stands out: a customer who transferred domains and websites experienced a critical failure (sites and emails went down on launch day) and felt the company was slow to take ownership, instead pointing to suppliers. Though this customer eventually got help from an agent who resolved the crisis, the initial handling left them determined to move elsewhere. This represents a sharp contrast to the service most others describe.
For buyers evaluating this provider, the data suggests strong day-to-day support and technical reliability, but the single severe outage story warrants asking about their migration procedures and problem-escalation process before committing, especially if you're moving critical services.
★★★★★
Wednesday, June 13, 2012
Studio+1+VC+Ltd“Great+service,+very+happy,+great+support+team+you+have,+24/7,....+Gino”
Great+service,+very+happy,+great+support+team+you+have,+24/7,....+Gino
★★★★★
Wednesday, June 13, 2012
“The+service+I+recieved+from+Liza+was+of+the+best+quality+and+I+wish+to+thank+her+and+your+company+very+much.+Regards,+Derek”
The+service+I+recieved+from+Liza+was+of+the+best+quality+and+I+wish+to+thank+her+and+your+company+very+much.+Regards,+Derek
★★★★★
Tuesday, June 12, 2012
PTIOS“Great customer service from Alvin. Helped me no end. Cannot…”
Great customer service from Alvin. Helped me no end. Cannot comment on the rest just yet as awaiting activation.
★★★★★
Monday, June 11, 2012
Red+De'Rome+Design+Studio“I+am+having+to+upgrade+the+package+I+already+have+with+Webhosting+UK+to+due+restrictions+on+my+current+package+and+after+speaking+to+Alexis+from+sales+I+found+him+extremely+patient+and+helpful.+I+have+always+found+the+prices+competitive+the+help+and+service+excellent+and+the+live+chat+has+been+a+web+life+saver+at+times+being+able+to+chat+to+someone+at+3am+when+you're+pulling+your+hair+out+is+pretty+awesome.+So+yes+I+recommend+them+and+will+continue+to+use+them+for+the+foreseeable+future.”
I+am+having+to+upgrade+the+package+I+already+have+with+Webhosting+UK+to+due+restrictions+on+my+current+package+and+after+speaking+to+Alexis+from+sales+I+found+him+extremely+patient+and+helpful.+I+have+always+found+the+prices+competitive+the+help+and+service+excellent+and+the+live+chat+has+been+a+web+life+saver+at+times+being+able+to+chat+to+someone+at+3am+when+you're+pulling+your+hair+out+is+pretty+awesome.+So+yes+I+recommend+them+and+will+continue+to+use+them+for+the+foreseeable+future.
★★★★★
Thursday, June 7, 2012
Sports+Framing+Ltd“If+it+was+not+for+the+stalwart+work,+and+kind+attention+to+detail+of+Liza+Scott+in+your+Customer+Service+,+I+would+have+dumped+Webhosting+long+ago.”
If+it+was+not+for+the+stalwart+work,+and+kind+attention+to+detail+of+Liza+Scott+in+your+Customer+Service+,+I+would+have+dumped+Webhosting+long+ago.
★★★★★
Thursday, June 7, 2012
“Very good support (Alexis who just answered my queries through…”
Very good support (Alexis who just answered my queries through on line chat was very helpful and very patient) and a good, stable product. I would certainly recommend WHUK to anybody looking for web hosting.
★★★★★
Thursday, May 31, 2012
Meridian women“True value for money and the service is good. Overall,…”
True value for money and the service is good. Overall, i would vote for webhosting UK
★★★★★
Thursday, May 31, 2012
DSBS“Matt+was+responsive+to+the+queries+leading+up+to+the+purchase+of+the+service.+The+pricing+is+competitive+and+so+far+the+quality+is+good.+I+dont+want+to+commit+yet+to+5+start+quality+until+we+have+been+using+the+service+for+longer+but+so+far+so+good.”
Matt+was+responsive+to+the+queries+leading+up+to+the+purchase+of+the+service.+The+pricing+is+competitive+and+so+far+the+quality+is+good.+I+dont+want+to+commit+yet+to+5+start+quality+until+we+have+been+using+the+service+for+longer+but+so+far+so+good.
★★★★★
Wednesday, May 30, 2012
“I'm+have+been+a+customer+for+a+long+time+in+webhosting+and+today+for+the+first+time+I+am++happy+to+write+a+few+words+about+this+company. After+more+than+5+years+we're+talking+with+the+company+to+move+our+first+step+to+start+our+new+business+at+a+European+level.+Again+they+(in+the+person+of+Alexis+in+this+particular+case)+demonstrated+the+high+quality+level+to+support+us+in+the+choice+of+load+balanced+infrastructure. Thanks+again+to+all+the+wonderfull+and+kindly+staff+of+Webhosting+UK.”
I'm+have+been+a+customer+for+a+long+time+in+webhosting+and+today+for+the+first+time+I+am++happy+to+write+a+few+words+about+this+company. After+more+than+5+years+we're+talking+with+the+company+to+move+our+first+step+to+start+our+new+business+at+a+European+level.+Again+they+(in+the+person+of+Alexis+in+this+particular+case)+demonstrated+the+high+quality+level+to+support+us+in+the+choice+of+load+balanced+infrastructure. Thanks+again+to+all+the+wonderfull+and+kindly+staff+of+Webhosting+UK.
★★★★★
Wednesday, May 30, 2012
High Speed Web Services / 123 Marbella Internet Services / Uk Cheap Hosts“One of the most important aspects of hosting a web…”
One of the most important aspects of hosting a web site or running a small hosting company that resells hosting to clients, is the upstream support from the data centre.
The team at Webhosting UK go above and beyond the call of duty and I have been a happy client with them for the last 5 years after moving to them from another well known hosting company (lets just say that their support is supposed to be fanatical).
Where my old hosting company would leave me in the lurch WHUK have helped me and nurtured my tiny company so that now I have over 1,500 clients and am growing every month.
I would recommend WHUK to anyone looking for web hosting either for single site, vps or dedicated solutions.
Feel free to contact me, I will be happy to give examples of how WHUK have helped me.