WELLReceived

WellReceived is a 24/7 medical reception service for healthcare professionals. With our team of caring virtual medical receptionists, you can offer patients exceptional care from their first phone call, whether they need to leave a message, have their call transferred, reach you after hours or book an appointment.

Your team of HIPAA-compliant medical receptionists answer every call, even on weekends. Plans start from just a fraction of the cost of an in-house receptionist working 9-5.

We also believe that everyone deserves access to healthcare. As part of our We Care initiative, WellReceived donates 1% of our revenue towards providing underserved communities with access to healthcare.

Our services:

Medical reception: Support your practice and patients 24/7 with a team of caring virtual medical receptionists.

Bilingual reception: Welcome Spanish-speaking patients with professional care from bilingual receptionists.

New patient intake: Make a strong first impression with the support of a team of real patient intake specialists.

After-hour: Support patients 24/7 with after-hours call answering. Rest easy knowing patients will reach a real person on every call.

Our features:

HIPAA-compliant Keep patient information protected with HIPAA-trained medical receptionists and encrypted technology.

Mobile app: Stay connected to your practice, no matter where you are. Download the WellReceived app.

Medical appointment scheduling: Empower patients to self-schedule, or have our team of receptionists support with medical appointment scheduling on your behalf.

Medical live chat: Offer patients instant, convenient communication with 24/7 live chat answering.