TERRIBLE company. Do NOT use for your company's FSA. The site removed my ability to submit claims online and upload my receipts. Instead, they said to mail or e-mail it. When I did, they denied my claim citing that it was late.
I requested for a copy of the company's policy and procedure on the FSA and I was told that they do not have it.
Per IRS rule, any FSA related cost until March is still reimburseable from the pervious year. So how can Workterra deny my claim from last year's cost?
This company needs to be audited and put out of business. They want to keep my remaining money for themselves.