Response from XINIX:
27 May 2020 at 08:03
Your order had a PayPal subscription which was Active. If u had cancelled this, the AutoDebit would never take place.
We refunded your payment within 3 hours of your Ticket.
Your total Payment was $19.99 , we refunded you a total of $18.60 . Since PayPal has changed its policy of of not refunding the Transaction Charges, we cannot refund what we don't receive.
We told you to read this : https://www.theverge.com/2019/9/20/20876570/paypal-refund-fee-policy-change-sellers-controversy
And still you are leaving this fake review. Please understand, This is a change from PayPal and not XiNiX. We have returned 100% of what we received from you.