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About Zenefits

Zenefits is helping more than 10,000 companies empower their modern workforce, manage change and stay compliant. Zenefits’ People Platform delivers the most comprehensive and mobile HR experience in the market for more than 250,000 people. Zenefits’ HR, Benefits, Payroll and Compliance apps combine with advisory services and tightly integrated partner apps to radically simplify HR administration — replacing paperwork and complexity with zen.

Zenefits Key Features

  • human resources
  • payroll
  • SaaS
  • onboarding software
  • hiring
  • performance reviews
  • benefits administration
  • time tracking

Zenefits Reviews


Out of 5 stars
(275 Reviews)


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from ITH

Wednesday, February 28, 2018

Benefits is a complete HR solution for our organization. It helps us managing employee records really well. We can perform various operations using Benefits interface.Helps with various benefits defined for employees and helps with Payroll stuff too. It has great user experience.

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from Lifebloom Corp.

Friday, December 8, 2017

Zenefits has a great layout that make it pleasant on the eyes. There are many functions you can utilize, such as, export start dates or birthdays of all employees. Zenefits does get a little confusing at times. The on boarding process definitely needs to be changed.

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Friday, August 4, 2017

The platform, while not perfect, is user friendly and pretty awesome.
The customer service and brokerage is AWFUL
I can't even begin to list all of the costly errors and confusion they have caused from a brokerage standpoint.
Use the platform to organize employee info and allow for self service
Until they fix their customer service problem, avoid using them for insurance brokerage
I hope that the ZENEFITS model teaches other companies like the Paychex and ADPs how to be more innovative and cost effective w/their approach to customers

0 STARS - for customer service
3 STARS - for platform...could stand to be more robust in certain areas.

1 of 1 people found this review helpful.

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from Information Technology and Services

Tuesday, February 7, 2017

Managing attendace is a great piece out of Zenefits. Attendance can be easily recorded and exported for the reporting purpose. The payroll is managed based on attendance which helps out a lot. Easy to use application with some good attendance functionality. Good for managing attendance and payroll.

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from ProActive Business Solutions

Tuesday, January 24, 2017

Features change often within the site, always confused as to where to go to locate something.

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from E&J Boyd Trucking, LLC

Wednesday, December 7, 2016

I had some difficulty entering employees and then having to go back to update. It was not enough difficulty to cause frustration, but finally I was able to figure it out. I like that it is free until you utilize the tools needed. I would recommend due to ease of use and friendly staff and Customer Service. Price no simple add/delete Try it you will like it.

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from Venga

Tuesday, July 19, 2016

The product works for most of its modules, however due to ACA they were unable to support us moving forward on the health benefits side Local tax notifications are non-existent and they have made a few errors recently. If you need the bare minimum functionality, Zenefits is great. Advanced HR functionality is not supported here.

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from Alisto Engineering Group

Wednesday, May 4, 2016

I like how quickly they implement your suggestions. We would request for certain features that were not yet available to be considered in future development, and within a couple of weeks our ideas were added to the software. I like how they simplified the onboarding process. For the most part their HR records platform works pretty well. The problems I came across were from using the benefit platform. The customer service process needs work. You have no direct contact (broker) to call/email when you have issues. There is a generic email address and phone number and a random rep will respond. You may have multiple conversations going at once with different people. There are also quite a few errors that have been made throughout our time with Zenefits, i.e. benefit plans from the previous year were not re-uploaded during open enrollment, therefore, were unavailable to our employees, enrollment apps were not sent to the carrier on time so employees who thought they had coverage did not, eligibility dates were not correct so benefit enrollments were not completed on time and the ACA reporting was a complete mess. In the end I do not trust Zenefits to get what I need and do as much work possible directly with the carriers. This company has a great concept, however, they have many growing pains to endure and unless you can afford to be a part of the trial by error learning curve, I would suggest going a different direction until they are more established.

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from TheLions

Tuesday, August 12, 2014

I like that it's all accessible online and that it was relatively easy to set up. I don't know a ton about benefits, and there wasn't much information given about the type of coverage we have. Talk to someone who can explain your coverage and the sort of plan you have. The salespeople are selling the software and the technology. That doesn't give any sort of understanding of coverage.

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Zenefits Screenshots

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This page was last updated 30 August 2018 12:58