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ZipRecruiter

★★★★★ 4.3 · 1450 Reviews

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What is ZipRecruiter?

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Founded in 2010, the Santa Monica-based marketplace has over 1000 employees in the U.S., Canada, the U.K. and Israel.

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ZipRecruiter Reviews (1450)

4.3
★★★★★
1,450 reviews
  • ★★★★★873
  • ★★★★★309
  • ★★★★★134
  • ★★★★★58
  • ★★★★★76

Review Summary

Generated using AI from real user reviews

ZipRecruiter draws mixed reactions, with users appreciating its ease of use but frustrated by search quality and job listing accuracy.

The platform earns consistent praise for being simple to navigate and straightforward to set up. Users like the email alerts and AI-assisted job matching. Some report quick success, including at least one hire within two days. A handful of reviews note decent follow-up and positive customer service interactions.

However, persistent complaints centre on poor job filtering and outdated listings. Multiple users report wasting time on positions that don't match their location, experience level, or field—closed jobs linger on the site, and the algorithm struggles to learn user preferences even after weeks of use. A smaller but vocal group objects to irrelevant results, spam listings, and redirect issues. Technical problems also surface: some users cannot upload resumes, update email addresses, or access their profiles. One review raises concerns about data collection and the impersonal, list-based matching process replacing direct recruiter contact.

The service works as a supplementary tool for some but falls short as a primary job board for others. Success appears inconsistent and may depend heavily on job type and location.

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