Zonka Feedback

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Zonka Feedback

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About Zonka Feedback

Zonka Feedback is a tablet-based survey app and customer experience management system packed with features like multi-location set up, offline, on-premise feedback capture, real-time updates and reports, detailed insights and actionable analytics.

How it Works:
Zonka Feedback’s effectiveness lie in its ease of use. Here’s how it works -
- Create a Survey:
Create fully customization feedback forms & surveys using per-defined templates or from scratch with an easy Feedback Form Builder!

- Capture Customer Feedback:
Take on-premise guest feedback. Offer touchscreen tablets or set up as touchscreen kiosk on Android tablets or iPads.

- Take Action:
With instant feedback notifications and real-time reports, Zonka Feedback enables you to take action and keep your guests happy!

Why Use it:
Better Than Paper:
In the world where everything is touch-screen, are you still relying on paper feedback forms and comment cards for customer feedback? Switch to the new century digital comment cards. Switch to Zonka Feedback

Engage your guests with interactive feedback forms on tablets, on premises – the best time to capture feedback and know what your guests are really thinking.

Real-time, Remote Access:
We believe in making feedback's reach you in real-time because even a few hours is a few hours too late for guest feedback to reach you! Hear what your guests are saying, in real-time.

Multiple touch points:
Zonka Feedback gives you the flexibility to maintain multiple touch points when it comes to taking feedback. Now, you would never need to confine yourself
Tablet Feedbacks
Web Feedbacks (coming soon)
Feedback Kiosks
IVR Feedbacks (coming soon)

We are Classic Informatics and we are the creators of Zonka Feedback. Classic Informatics is a top rated web development agency specializing in website development, enterprise application development, mobile apps development, digital marketing and IT staff augmentation services.

Zonka Feedback was built as a solution to challenges faced by businesses across different industry verticals in user-voice and customer feedback management. We felt there was a great need of an automated real-time feedback management app which businesses could use to build a happier & engaged customer base.

Zonka Feedback Key Features

  • Customize Anything
  • Capture Feedback Without WiFi
  • iPad and Android App
  • Set As Kiosk or Hand It Over
  • Central Device Management
  • Data Protection & Complete Security
  • Permission Based User Management
  • White-Labelled, Branding
  • Net Promoter Score
  • Enterprise Grade Security Features

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This page was last updated 17 March 2016 10:17