What is Zopim?

Zendesk Chat develops intuitive products that redefine online customer experiences. Zendesk Chat's award-winning live chat solution helps businesses increase sales conversion by engaging important leads on their websites. With thousands of customers using Zendesk Chat daily, it has become one of the leading providers in its space.

Serchen Index

72.00
15
Employees
15K
Subscribers
93K
Followers
149K
Likes

Zopim Key Features

Proactively chat with website's visitors

Set operating hours for chat support

Retrieve chat history with customers

View visitor's profile, IP, location,etc

Know which web page visitors look at

Save time with canned response

Translate other languages automatically

Analyze past chats & agent performance

Customize chat widget appearance

iPhone, Android apps & CRM integration

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Zopim Reviews

5.0

Excellent!

4 Reviews

Last reviewed on
01 April 2014

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Wednesday, April 2, 2014

Thanks a lot Zopim! My sales significantly increases after one month installing your software. Our customers love it that they can talk to me immediately. Love your Android application!

1 of 1 people found this review helpful.
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Wednesday, January 22, 2014

In an on demand world, Zopim understands and delivers what businesses need, even if they don’t know what that is. Customers need to connect with service representatives, and Zopim makes that happen easily and efficiently.

2 of 2 people found this review helpful.
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Friday, September 27, 2013

Zopim is a great way to interact with customers who are currently on your website. It allowed me to find out what my customers wanted before they left my website.

1 of 1 people found this review helpful.
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Tuesday, August 6, 2013

Zopim support were very helpful. Still on their 14-day trial but will upgrade soon.

1 of 1 people found this review helpful.
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