Zopim

Zopim

4 Reviews · Last reviewed on 01 April 2014

What is Zopim?

Zopim lets you monitor and chat with visitors surfing your store in real-time. Impress them personally and ease them into their purchase. Zopim Live Chat shows up as a chat bar docked at the bottom of your website. Visitors chat with you simply by clicking on the Zopim Chat Widget.

Serchen Index

36.00
15
Employees
4
Reviews
N/A
Followers
N/A
Likes

Zopim Key Features

Proactively chat with website's visitors

Set operating hours for chat support

Retrieve chat history with customers

View visitor's profile, IP, location,etc

Know which web page visitors look at

Save time with canned response

Translate other languages automatically

Analyze past chats & agent performance

Customize chat widget appearance

iPhone, Android apps & CRM integration

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Zopim Reviews

5.0

Excellent!

4 Reviews

Last reviewed on
01 April 2014

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Wednesday, April 2, 2014

from L'Orange Bakery

Thanks a lot Zopim! My sales significantly increases after one month installing your software. Our customers love it that they can talk to me immediately. Love your Android application!

1 of 1 people found this review helpful.
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Wednesday, January 22, 2014

from Cultured, Inc.

In an on demand world, Zopim understands and delivers what businesses need, even if they don’t know what that is. Customers need to connect with service representatives, and Zopim makes that happen easily and efficiently.

2 of 2 people found this review helpful.
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Friday, September 27, 2013

Zopim is a great way to interact with customers who are currently on your website. It allowed me to find out what my customers wanted before they left my website.

1 of 1 people found this review helpful.
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Tuesday, August 6, 2013

Zopim support were very helpful. Still on their 14-day trial but will upgrade soon.

1 of 1 people found this review helpful.
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This page was last updated 03 May 2018 08:24